Bookseller resources

These resources will provide you with details of our book sales contacts and agents in your territory, our returns policy, and information about soon-to-be-published book titles.

Books returns policies

If you have changed your mind, or are not completely satisfied, then please see the returns policies for further information.

Corporate & trade returns policy

Consumer returns policy

Books catalogues

Download our PDF catalogues to find out more about our soon-to-be-published book titles and previously published titles.

If you need this information in a different format, please get in touch.

Sales contacts

Below you will find details of our books sales representatives in your territory.


Europe, Middle East, Africa & Americas

Leigh Waite
Books Account Manager (EMEA and Americas)
Emerald Publishing Limited

Email Leigh Waite
Group discussion

Asia Pacific

Emily Bevis
Books Account Executive (APAC)
Emerald Publishing Limited

Email Emily Bevis

Our books customer services

To place a print order, please contact the relevant print fulfilment partner below:

UK & Rest of World

UK, Europe, Middle East & Africa Trade
Email: [email protected]

Asia Pacific Trade & all other regions
Email: [email protected]

Customer service telephone: +44 (0) 2039 910035

USA and Canada
Ingram Publisher Services

All locations
Email: [email protected]
Customer service telephone: +1-866-400-5351

Contact details for our book agents

We also work with agents based in major territories worldwide.

Eastern Europe

Lithuania, Albania, Macedonia, Armenia, Moldova, Azerbaijan, Mongolia, Belarus, Montenegro, Bulgaria, Poland, Croatia, Romania, Czech Republic, Russia, Estonia, Serbia, Georgia, Slovakia, Hungary, Slovenia, Kazakhstan, Tajikistan, Kosovo, Turkmenistan, Kyrgyzstan, Ukraine Latvia, Uzbekistan
Radek Janousek
+420 602 294 014
Vratenska 384/18
Praha 9, 19600
Czech Republic

Email Radek Janousek
Southern Europe, Middle East, and North Africa

Mr Bill Kennedy – Egypt, Lebanon, UAE, Bahrain, Oman, Qatar, Iraq, Iran, Libya, Saudi Arabia, Sudan, Yemen, Cyprus, Greece, Jordan, Palestine, Malta, Algeria, Morocco, Tunisia, Turkey, Israel
Avicenna Partnership Ltd

Email Bill Kennedy 
Mob: (0044) 07802 244457
Western Europe

Italy, France, Belgium, The Netherlands, Luxembourg, Germany, Austria & Switzerland

Sara Lilliu – Italy, France

Charlotte Anderson – Germany, Austria, Switzerland & Benelux
Mare Nostrum
39 East Parade 
North Yorkshire, HG1 5LQ

Email Sara Lilliu
Tel: +44 (0)1423 562232
Email Charlotte Anderson
Tel: +49 172 6623322
United Kingdom Compass Academic Ltd.
GW Business Centre
Great West House
Great West Road
Middlesex, TW8 9DF 

Tel: 07901 916158
Email: [email protected]
Korea ICK, Information & Culture
Mr Se-Yung Jun & Ms Min-Hwa Yoo

49, Donggyo-ro 13-gil, Mapo-gu
Seoul 03997 S.Korea

Tel: (0082) 2 3141 4791
Email Se-Yung Jun & Min-Hwa Yoo

East Asia

Singapore, Malaysia, Brunei, Philippines, Indonesia, Thailand, Laos, Cambodia, Myanmar, Vietnam

South Asia

Bangladesh, Bhutan, India, the Maldives, Nepal, Sri Lanka, and Afghanistan

Mr Andrew White
The White Partnership
6 Newlands Road
Tunbridge Wells
Kent, TN4 9AT

Email Andrew White
South America, Central America including Mexico, and the Caribbean Kimberly Wiley
Books Sales Channel Manager Americas
Emerald Publishing
120 Beacon Street
Suite 202
Somerville, MA 02143, USA

Tel: 1 617-945-9130 ext. 5620 
Mobile: 1 857-998-1541 
Fax: 1 617-945-9136
Email Kimberly Wiley
Spain, Portugal, Gibraltar Iberian
Tel: 0034 654 886 787
Email Charlotte Prout
Email Peter Prout

Angola, Benin, Botswana, Bukina Faso, Burundi, Cameroon,  Cape Verdi, Central African Republic, Chad, Cote d’Ivoire, Comoros, Democratic Republic of Congo, Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Bassau, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Tanzania, Togo, Uganda, Zambia, Zimbabwe
Africa Connection
The Old School House
Wallingford Road
Oxfordshire, OX10 8DY

Email Guy Simpson
Email Adrian Riddock
People's Republic of China Emerald (Beijing)
Room 1301
Building B, JinQiu International Plaza
No. 6 Zhichun Road, Haidian District
Beijing, PRoC

Tel: +86 10 8242 3257
Tel: +86 188 1102 1020
Email: [email protected]
Hong Kong, Taiwan, and Macau China Publishers Services Ltd
Room 718 Fortune Commercial Building
362 Sha Tsui Road, Tsuen Wan, N.T. Hong Kong SAR 

Tel: (852) 2491 1436
Fax: (852) 2491 1435
Email: [email protected]
Australia, New Zealand, Papua New Guinea Booktopia Publisher Services
Unit E1, 3-29 Birnie Avenue
NSW 2141 Australia

Tel: 02 9045 4336
Email: [email protected]