Bookseller resources

These resources will provide you with details of our book sales contacts and agents in your territory, our returns policy, and information about soon-to-be-published book titles.

Our books returns policy

If you have changed your mind, or are not completely satisfied, then please see our returns policy for further information.

Download our returns policy

Books catalogues

Download our PDF catalogues to find out more about our soon-to-be-published book titles and previously published titles.

If you need this information in a different format, please get in touch.

Sales contacts

Below you will find details of our books sales representatives in your territory.

Publishing editor


Kimberly Wiley
Books Sales Channel Manager
Emerald Group Publishing Inc.
Toll-free: +1 617-945-9130 ext. 5620
Cell: +1 857-998-1541
Fax: +1 617-945-9136

Email Kimberly Wiley
Group discussion

Asia Pacific

Harry Foster
Books Account Executive (APAC) | Emerald
Emerald Publishing Limited
Tel: +44 (0)1274 785283
Fax: +44 (0)1274 785201

Email Harry Foster

Europe, Middle East & Africa

Nick Dent
Books Sales Account Executive (EMEA) | Emerald
Emerald Publishing Limited
Tel: +44 (0)1274 785043
Fax: +44 (0)1274 785201

Email Nick Dent

Our books customer services

For all customer service enquiries please contact Turpin Distribution

UK & rest of world customer services

Turpin Distribution Services
Unit 2, Lancaster Way, Stratton Business Park,
Biggleswade, Beds
SG18 8YL, UK
Tel: +44 (0) 1767 604951
Fax: +44 (0) 1767 601640

Email: [email protected]

US (inc. Canada & Latin America) customer services

Turpin Distribution Inc
The Bleachery, 143 West Street, New Milford, Connecticut, CT 06776, USA
USA toll free: 800 456 6323
Tel: +1 860 350 0041
Fax: +1 860 350 0039

Email: [email protected]

Contact details for our book agents

Emerald Books works in partnership with Turpin Distribution for global order processing, fulfillment, customer services, and credit control.

Customer Services for all countries excluding the Americas Pegasus Drive, 
Stratton Business Park, 
SG18 8TQ, UK
Tel: +44 (0) 1767 604 951
Fax: +44 (0) 1767 601640
E-mail: [email protected]

Customer Services for the Americas 

The Bleachery, 
143 West Street, 
New Milford, 
CT 06776, USA
Tel: +1 860 350 0041
Fax: +1 860 350 0039
E-mail: [email protected]


We also work with agents based in major territories worldwide.

Eastern Europe

Lithuania, Albania, Macedonia, Armenia, Moldova, Azerbaijan, Mongolia, Belarus, Montenegro, Bulgaria, Poland, Croatia, Romania, Czech Republic, Russia, Estonia, Serbia, Georgia, Slovakia, Hungary, Slovenia, Kazakhstan, Tajikistan, Kosovo, Turkmenistan, Kyrgyzstan, Ukraine Latvia, Uzbekistan
Radek Janousek
+420 602 294 014
Vratenska 384/18
Praha 9, 19600
Czech Republic

Email Radek Janousek
Southern Europe, Middle East, and North Africa

Mr Bill Kennedy – Egypt, Lebanon, UAE, Bahrain, Oman, Qatar, Iraq, Iran, Libya, Saudi Arabia, Sudan, Yemen

Ms Claire DeGruchy – Cyprus, Greece, Jordan, Palestine, Malta, Algeria, Morocco, Tunisia, Turkey, Israel
Avicenna Partnership Ltd
P.O. Box 501, Witney
Oxfordshire, OX28 9JL

Email Bill Kennedy 
Mob: (0044) 07802 244457
Email Claire DeGruchy
Mob: (0044) 07771 887843
Western Europe

Italy, France, Belgium, The Netherlands, Luxembourg, Germany, Austria & Switzerland

Ms Francesca Pollard – Italy

Ms Frauke Feldmann – Germany, Austria & Switzerland
Mare Nostrum
39 East Parade 
North Yorkshire, HG1 5LQ

Email Francesca Pollard
Tel: +44 (0)1423 562232
Email Frauke Feldmann
Tel: +49 172 6623322
United Kingdom Compass Academic Ltd.
GW Business Centre
Great West House
Great West Road
Middlesex, TW8 9DF 

Tel: 07901 916158
Email: [email protected]
Korea ICK, Information & Culture
Mr Se-Yung Jun & Ms Min-Hwa Yoo

49, Donggyo-ro 13-gil, Mapo-gu
Seoul 03997 S.Korea

Tel: (0082) 2 3141 4791
Email Se-Yung Jun & Min-Hwa Yoo
East Asia

Singapore, Brunei, Philippines, Indonesia, Thailand, Laos, Cambodia, Myanmar, Vietnam

South Asia

Bangladesh, Bhutan, India, the Maldives, Nepal, Sri Lanka, and Afghanistan
Mr Andrew White
The White Partnership
6 Newlands Road
Tunbridge Wells
Kent, TN4 9AT

Email Andrew White
South America, Central America including Mexico, and the Caribbean Kimberly Wiley
Books Sales Channel Manager Americas
Emerald Publishing
120 Beacon Street
Suite 202
Somerville, MA 02143, USA

Tel: 1 617-945-9130 ext. 5620 
Mobile: 1 857-998-1541 
Fax: 1 617-945-9136
Email Kimberly Wiley
Spain, Portugal, Gibraltar Iberian
Tel: 0034 654 886 787
Email Charlotte Prout
Email Peter Prout

Angola, Benin, Botswana, Bukina Faso, Burundi, Cameroon,  Cape Verdi, Central African Republic, Chad, Cote d’Ivoire, Comoros, Democratic Republic of Congo, Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Bassau, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Tanzania, Togo, Uganda, Zambia, Zimbabwe
Africa Connection
The Old School House
Wallingford Road
Oxfordshire, OX10 8DY

Email Guy Simpson
Email Adrian Riddock
People's Republic of China Emerald (Beijing)
Room 1301
Building B, JinQiu International Plaza
No. 6 Zhichun Road, Haidian District
Beijing, PRoC

Tel: +86 10 8242 3257
Tel: +86 188 1102 1020
Email: [email protected]
Hong Kong, Taiwan, and Macau China Publishers Services Ltd
Room 718 Fortune Commercial Building
362 Sha Tsui Road, Tsuen Wan, N.T. Hong Kong SAR 

Tel: (852) 2491 1436
Fax: (852) 2491 1435
Email: [email protected]
Australia, New Zealand, Papua New Guinea Booktopia Publisher Services
Unit E1, 3-29 Birnie Avenue
NSW 2141 Australia

Tel: 02 9045 4336
Email: [email protected]