Trust: how is it built, and
how is it broken?
We support the Sustainable Development Goals
According to an old Dutch saying, ‘trust comes on foot, but leaves on horseback’, suggesting that trust takes time to build but can be very quickly lost.
Once trust is broken, it can be very difficult to repair. Here we look at how vulnerable trust is within organisations and ask:
- How can trust be built?
- What mistakes do leaders make to erode trust in their followers?
- What affects does trust have on employees’ performance?
If you're a researcher or a practitioner looking to publish a paper in this area, you can search our full list of journals by subject area or, better yet, why not get in touch with us using the form at the bottom of this page. We’d love to hear from you about your work.
This mission supports our Responsible management goal
On this page
- Trust in leader-follower relationships
- Featured journals
- Does good leadership rely on good followership?
- How does trust affect organisational performance?
- How important is trust during a crisis?
- Books
- Do business leaders need a moral compass?
- Subject pages
- Talk to us about your work
- Mission-led research – our goals
Trust in leader-follower relationships
Find out everything you need to know about the subject of trust, what the current research covers, and the areas we'd love to see more research from in the future, in this introduction from our goal advisor Dr. Richard Oloruntoba.
Featured journals
Find out more about the journals we've used to select articles for this page. You can also search for a specific journal by subject area on our find a journal page.
If you want to publish your research in one of our journals, please get in touch.
Baltic Journal of Management
Equality, Diversity and Inclusion: An International Journal
European Business Review
European Journal of Innovation Management
International Journal of Manpower
Journal of Organizational Ethnography
Leadership & Organization Development Journal
Management Research Review
Does good leadership rely on good followership?
Good followers, those that take direction well and are effective in their roles, are possibly just as important to organisational success as their leaders. Here we’ve chosen some book chapters and articles that look at leadership-followership relationships and the importance of trust.
Building trust through mutual understanding
In his blog, James Kahan presents his definition of trust, outlines the importance of trust in his recent research on knowledge creation and bounce casting, and in his volunteer efforts within his community.
How does trust affect organisational performance?
These articles discuss the benefits to organisations when there is trust in leaders.
How important is trust during a crisis?
Here we’ve chosen some articles, a book chapter, and two expert opinion pieces that discuss the importance of trust during a crisis.
Do business leaders need a moral compass?
This mission looks into how business can be a force for good, and why it’s so important for business leaders to be ethical, particularly when some political leaders are not.
Chat to us about your work
We love hearing from researchers and practitioners about their work.
If you would like to contribute to this page, or you are working on research related to trust and responsible management and would like to publish it in a journal, please let us know by filling in this form and we’ll get right back to you.
