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Library administrator resources

Discover how the Account Management portal can be used to view all account information in one place. 

You will also find guidance on authentication routes, content discovery and accessing COUNTER usage reports.

Off-campus access

For information on ensuring remote user access is maintained, please visit our Customer Support Portal. For any additional assistance, please email [email protected]

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Account Management Portal user guide

Our quick reference guide is designed to help administrators get the most out of the institutional administration area of our Emerald Insight research platform.

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Six simple steps to get your Emerald resources set up

This simple guide includes links to all of the information you need to manage your account, facilitate access and discovery, and promote your resources.

Download the steps

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Guide: Download usage reports

Download our PDF guide to find out how you can access your COUNTER usage or request usage permissions (SUSHI) on our content platform, Emerald Insight

Account Management Portal FAQs

Related topics

Resources for discovery

Find out about cataloguing and discovery services to make the most out of your access.

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Librarian toolkit

Find out about access and authentication, download user guides and usage reports or explore resources for discovery.

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Access & authentication

Make sure your institution has full and continuous access to your Emerald content, through the authentication method of your choice.

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