Virtual Special Issue: Managing Crises, Disasters and Pandemics

International Journal of Contemporary Hospitality Management

Welcome to the first virtual special issue (VSI) of the International Journal of Contemporary Hospitality Management (IJCHM) in 2021!

This VSI compiles 22 timely, strong and impactful articles on managing crises, disasters and pandemics that have been previously published in IJCHM. Many of the articles included in this VSI present findings and discussions related to the Covid-19. These articles can help researchers working in these areas, instructors teaching courses related to hospitality and tourism management. Should you enjoy perusing the articles within this VSI, we would greatly encourage you to share the link with other scholars, colleagues, students and industry partners. This year, we plan to publish two more VSIs on specific topics. We welcome your thoughts and recommendations, and also any suggestions of new articles published in IJCHM to add to this list on managing crises, disasters and pandemics.

Dr. Fevzi Okumus
Editor-in-Chief of IJCHM


Table of Contents

Managing hotel revenue amid the COVID-19 crisis
Basak Denizci Guillet, Angela Mai Chi Chu

Turning home boredom during the outbreak of COVID-19 into thriving at home and career self-management: the role of online leisure crafting
I-Shuo Chen

Responding to a major global crisis: the effects of hotel safety leadership on employee safety behavior during COVID-19
Jiangchi Zhang, Chaowu Xie, Jianying Wang, Alastair M. Morrison, J. Andres Coca-Stefaniak

Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19
Ivan Ka Wai Lai, Jose Weng Chou Wong

COVID-19 and restaurant demand: early effects of the pandemic and stay-at-home orders
Yang Yang, Hongbo Liu, Xiang Chen

Impact of COVID-19: research note on tourism and hospitality sectors in the epicenter of Wuhan and Hubei Province, China
David W. Knight, Lina Xiong, Wei Lan, Jian

“Donate to help combat COVID-19!” How typeface affects the effectiveness of CSR marketing?
Huiling Huang, Stephanie Q. Liu

On being warm and friendly: the effect of socially responsible human resource management on employee fears of the threats of COVID-19
Jie He, Yan Mao, Alastair M. Morrison, J. Andres Coca-Stefaniak

The COVID-19 crisis and sustainability in the hospitality industry
Peter Jones, Daphne Comfort

COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm?
Tom Baum, Shelagh K.K. Mooney, Richard N.S. Robinson, David Solnet

Effects of COVID-19 on hotel marketing and management: a perspective article
Yangyang Jiang, Jun Wen

Hospitality, tourism, human rights and the impact of COVID-19
Tom Baum, Nguyen Thi Thanh Hai

Risk management: comparative analysis of systematic risk and effect of the financial crisis on US tourism industry: Panel data research
Kirill Angel, Carlota Menéndez-Plans, Neus Orgaz-Guerrero

An empirical framework to predict idiosyncratic risk in a time of crisis: Evidence from the restaurant industry
Nan Hua, Michael C. Dalbor, Seoki Lee, Priyanko Guchait

Hotel cleanliness: will guests pay for enhanced disinfection?
Dina Marie V. Zemke, Jay Neal, Stowe Shoemaker, Katie Kirsch

Proactive and reactive strategies deployed by restaurants in times of crisis: Effects on capabilities, organization and competitive advantage
María del Mar Alonso-Almeida, Kerstin Bremser, Josep Llach

Hotel innovation and performance in times of crisis
Sara Campo , Ana M. Díaz , María J. Yagüe

Aligning strategy to threat: a baseline anti‐terrorism strategy for hotels
Alexandros Paraskevas

Complex and chaotic tourism systems: towards a quantitative approach
Rodolfo Baggio, Ruggero Sainaghi

Crisis Management in the Tourism Industry – Beating the Odds?
Noëlle O'Connor

SARS: lessons in strategic planning for hoteliers and destination marketers
Paula Johnson Tew, Zhen Lu, George Tolomiczenko, Joanne Gellatly

The impact of SARS on Hong Kong’s tourism industry
Ray Pine, Bob McKercher