This page is older archived content from an older version of the Emerald Publishing website.

As such, it may not display exactly as originally intended.

Management Skills Articles


As a manager or a student of management there are several basic skills that you must possess in order to work effectively.

But how can you be sure that you have the expertise? What can you do to improve? For practical and no-nonsense tips and tricks to help you improve your mastery of some of the most important management competences, view our carefully selected articles below.

Read on to improve your management techniques and benchmark yourself against other management professionals. Read about communications, presentations, problem solving and more.

Anyone who purchases an Emerald product receives complete access to "Management skills". Simply select the "login" bar above the left-hand menu at the top of the page and use your current name and password.

Energizing professional development in the workforce field through communities of practice

The Workforce Investment Act (WIA) has brought profound changes to the Workforce Development (WD) field. More than ever, front-line employees and leaders can benefit from purposeful, structured Professional Development. WD maintains responsibility for identifying and sustaining a ready workforce to meet a wide range of needs brought by employers and potential employees within a given community.

Presentation skills and how to 'fake it 'till you make it'

Presentations are the most feared part of most managers' lives, but what's the worst that can happen? Get the right message across with a successful presentation, by reading this upbeat new article from management consultant and freelance writer Byron Kalies.

Finding better solutions faster  – the issue resolution process

Decision making is an inherently simple process, but soon becomes complicated when a number of people are involved in the decision-making process. How can a group move from a situation of disagreement or conflict to compromise or consensus, yet have confidence that the ultimate decision reflects the best solution to a problem?

The Ti-Mandi window: a time-management tool for managers

The Ti-Mandi Window (pronounced Time-and-I) is the management version of the well-known Johari Window. It is built on the familiar two-by-two matrix that classifies management tasks as to whether, or not, they are urgent and/or important. The model can help ensure that your time is concentrated on activities that are both urgent and important.

Communication: getting to the heart of the matter

In this article, Christopher Connolly shows how more effective communication is reported as a solution to most life and work problems. But, he asks, what are managers doing about it?

The key to perfect presentations

Research by the Aziz Corporation has shown that 63 per cent of company directors believe presentation skills are more important for career success than intelligence or financial aptitude. This article contains tips and tricks for preparing and delivering the perfect presentation.

A guide to problem solving

This article asserts that problem solving is an essential skill for managers. It considers when managers should apply problem-solving techniques and details the stages involved in the effective resolution of problems.

Becoming a great manager

The first steps to becoming a really great manager are simply common sense; but common sense is not very common! This article suggests some common-sense ideas on the subject of great management.

Innovation through virtual teaming

With the recent wave of technological developments, teams are being used in more and more innovative ways in order to produce optimum results. Whilst traditional methods such as brainstorming and the Delphi technique still have their value, there is a new, virtual approach to group work. Find out how Ford, GE, Intel and Nokia all promote innovation through virtual teaming.

Intranets for organizational innovation

The innovational capabilities of the internet have been well documented and discussed, but what of the intranet? How effective can an internal electronic system be? Discover how an intranet can enhance communications, reduce costs and create the foundations for a creative, yet structured, company in Intranets for organizational innovation.

Are you creative?

As part of global pharmaceutical giant Glaxo Wellcome's executive development programme, leaders are finding new ways to release their own potential and generate creative climates for staff. Read about the 'storyboard' exercise and how the organization strives to create an entrepreneurial and innovative culture in "are you creative?"

The creativity advantage

Creativity is no longer a "nice to have" quality within a few "cranky" individuals - it is mentioned in the contexts of business survival and the need to stay ahead of the game within leading organizations. Read the creativity advantage and find out more.

Creative workforce – competing in the new economy

Having a creative workforce is important to tackle competition in a connected environment. A creative workforce is important because the Internet has given the consumer more choices that can be customized to their own needs. Having the next "big idea" is now not as important as having a "unique idea with a ready pool of consumers"...