Bannner: Tips on how to write a literature review.
International Journal of Quality and Service Sciences

International Journal of Quality and Service Sciences

ISSN: 1756-669X

Full text online
Cope logo. Scopus logo. Content: Table of Contents  |  Latest Issue RSS Latest Issue RSS
Information: Journal information  |  Editorial Team  |  Author Guidelines
Other: Journal News (inc. calls for papers)  |  Sample articles  |  Events  |  Recommend this journal

Aims and Scope 

The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals' scope is not limited to micro perspectives of  organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future.

The journal seeks to embrace a holistic view of quality and service sector management, and will be the first journal to explicitly promote the emerging field of ‘quality and service sciences’.

The journal’s intention is to be an open forum and one of the main channels for communication of multi – and inter disciplinary research and practices.

Editorial objectives



Key journal audiences

This journal is indexed and abstracted in:

Business Source Alumni Edition/Complete/Corporate Plus/Elite/Premier (EBSCO), INSPEC, ProQuest, Scopus

This journal is ranked by:

Association of Business Schools (ABS) Academic Journal Quality Guide, Australian Business Deans Council (ABDC) Quality Journal List, BFI (Denmark), Polish Scholarly Bibliography (PBN)

International Journal of Quality and Service Sciences is available as part of an online subscription to the Emerald Operations, Logistics & Quality eJournals Collection. For more information, please email collections@emeraldinsight.com or visit the Emerald Operations, Logistics & Quality eJournals Collection page.

COPE logo.
This journal is a member of and subscribes to the principles of the Committee on Publication Ethics. More on Emerald's approach is available in our Publication Ethics guidelines.

Sample Article