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International Journal of Quality and Service Sciences

International Journal of Quality and Service Sciences


ISSN: 1756-669X

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The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organisations and societies. Thus the journals' scope is not limited to micro perspectives of  organisational and management related issues. It seeks further to explore patterns, behaviours, processes, mechanisms, principles, consequences. related to quality and services in a broad range of organisational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future.

The journal seeks to embrace a holistic view of quality and service sector management, and will be the first journal to explicitly promote the emerging field of ‘quality and service sciences’.

The journal’s intention is to be an open forum and one of the main channels for communication of multi – and inter disciplinary research and practices.

Editorial objectives

Publishes

Coverage

Key journal audiences

The International Journal of Quality and Service Sciences is indexed and abstracted in:

Business Source Alumni Edition/Complete/Corporate Plus/Elite/Premier (EBSCO), INSPEC, ProQuest

International Journal of Quality and Service Sciences is available as part of an online subscription to the Emerald Operations, Logistics & Quality eJournals Collection. For more information, please email collections@emeraldinsight.com or visit the Emerald Operations, Logistics & Quality eJournals Collection page.

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This journal is a member of and subscribes to the
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Sample Article


  • Managing and improving service quality in higher education
    Moshe Sharabi
    Volume: 5 Issue: 3; 2013
    View Abstract | HTML | PDF

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