Journal of Services Marketing

Journal of Services Marketing


ISSN: 0887-6045

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2015 Impact Factor: 1.021*
5-year Impact Factor (2015): 1.876*

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CiteScore 2015: 2.19
CiteScoreTracker 2016: 2.53 (Updated Monthly)



Editorial team

Co-Editors

Professor Steve Baron
University of Liverpool Management School, UK
j.s.baron@liverpool.ac.uk

Professor Rebekah Russell-Bennett
Queensland University of Technology, Australia
rebekah.bennett@qut.edu.au

Associate Editors

Professor Nicholas J. Ashill, American University of Sharjah, United Arab Emirates
Dr Constanza Bianchi, Universidad Adolfo Ibañez, Chile
Professor Liliana Bove, The University of Melbourne, Australia
Professor J Joseph Cronin, Jr., Ph.D, Florida State University, USA
Dr Kate L. Daunt, Cardiff Business School, UK
Dr Angela Dobele, RMIT University, Australia
Dr Johanna Katariina Gummerus, Hanken School of Economics, Finland
Associate Professor Raechel Johns, University of Canberra, Australia
Dr Paul Sergius Koku, Florida Atlantic University, USA
Associate Professor Christian Kowalkowski, Hanken School of Economics, Finland
Dr Dominik Mahr, Maastricht University, Netherlands
Professor Javier Reynoso, EGADE, Instituto Tecnológico de Monterrey, Mexico
Professor Mark S Rosenbaum, Northern Illinois University, USA
Professor Piyush Sharma, Curtin University, Australia
Associate Professor Ramendra Thakur, University of Louisiana at Lafayette, USA
Dr Sven Tuzovic, Queensland University of Technology, Australia
Prof Dr Heidi Winklhofer, Nottingham University Business School, UK
Professor Lars Witell, Linköping University, Sweden
Associate Professor Zhen Zhu, Suffolk University, USA

Executive Publisher

Richard Whitfield
rwhitfield@emeraldinsight.com

Content Editor

Claudia Knight
cknight@emeraldinsight.com

Editorial Advisory Board

Dr Melissa Akaka, University of Denver, USA
Professor Levent Altinay, Oxford Brookes University, UK
Dr Nwamaka Anaza, Southern Illinois University Carbondale, USA
Professor Raj Arora, University of Missouri Kansas City, USA
Dr Thomas Baker, University of Alabama at Tuscaloosa, USA
Dr Donald Barnes, University of North Carolina Wilmington, USA
Professor Sabine Benoit, University of Surrey, UK
Dr Blaise J Bergiel, University of West Georgia, USA
Dr John T Bowen, University of Houston, USA
Dr Matthew Bunker, University of Northern Iowa, USA
Professor Barry J Davies, University of Gloucestershire, UK
Dr Phillippe Duverger, Towson University, USA
Dr Dahlia El-Manstrly, The University of Edinburgh Business School, UK
Professor David Faulds, University of Louisville, USA
Professor Dale Fodness, University of Dallas, USA
Professor Debra Grace, Griffith University, Australia
Dr Dominique Greer, Queensland University of Technology, Australia
Dr Amy Gregory, University of Central Florida, USA
Professor Stephen J Grove, Clemson University, USA
Dr. Wafa Hammedi, University of Namur, Belgium
Dr John D. Hansen, University of Alabama at Birmingham, USA
Associate Professor Eric G. Harris, Pittsburg State University, USA
Professor Lloyd Harris, University of Birmingham, UK
Professor Kim Harris-Cassidy, Nottingham Trent University, UK
Dr Toni Hilton, Glasgow Caledonian University, UK
Dr Linda Hollebeek, The University of Auckland, New Zealand, NHH Norwegian School of Economics, Norway
Dr Jonas Holmqvist, Kedge Business School, France
Dr Tim Hughes, University of the West of England, UK
Dr Elina Jaakkola, University of Turku, Finland
Professor Lester W Johnson, Swinburne University, Australia
Professor Scott W. Kelley, University of Kentucky, USA
Dr Werner H. Kunz, University of Massachusetts Boston, USA
Dr. Volker Kuppelwieser, NEOMA Business School, France
Dr Bodo Lang, University of Auckland, New Zealand
Associate Professor Bart Larivière, Center for Service Intelligence – Ghent University, Belgium
Dr Annouk Lievens, University of Antwerp, Belgium
Dr Heejin Lim, University of Tennessee, USA
Dr Lee McGinnis, Stonehill College, USA
Dr Joanna Melancon, Western Kentucky University, USA
Dr Laura M Milner, Central Washington University, USA
Professor Richard Nicholls, Worcester Business School, University of Worcester, UK
Professor Aron O'Cass, The University of Tasmania, Australia
Dr Lisa O'Malley, University of Limerick, Ireland
Dr Jason Oliver, East Carolina University, USA
Professor Adrian J Palmer, University of Wales Swansea, UK
Professor Paul G Patterson, The University of New South Wales, Australia
Associate Professor Maria Raciti, University of Sunshine Coast, Australia
Dr Nichola Robertson, Deakin University, Australia
Dr Michel Rod, Carleton University, Canada
Professor Sharyn Rundle-Thiele, Griffith University, Australia
Dr László Sajtos, The University of Auckland, New Zealand
Dr Daniel Shen, State University of New York, USA
Elaine Sherman, Hofstra University, USA
Dr. Jeremy J. Sierra, Texas State University - San Marcos, USA
Professor Marianna Sigala, University of South Australia, Australia
Dr Jeff W Totten, McNeese State University, USA
Dr Catharina von Koskull, Hanken School, Finland
Professor Tillmann Wagner, WHU – Otto Beisheim School of Management, Germany
Professor Paul Williams, American University of Sharjah, United Arab Emirates
Dr Nadia Zainuddin, University of Wollongong, USA
Professor Judy Zolkiewski, Manchester Business School, UK




* 2015 Journal Citation Reports® (Thomson Reuters, 2016)