Updated Journal content & missing issues
If you subscribe to our journals and we update the content or you don't receive an issue the following information will help you
Updated journal content
If you subscribe to one of our titles, we’ll automatically send you each new published issue.
How long will it take my issue to arrive?
Region |
Mail type |
Expected delivery |
|---|---|---|
| United Kingdom | 2nd class mail | 2 to 4 days |
| Mainland Europe | Surface mail | 7 to 14 days |
| Rest of the world | Air mail | 14 to 21 days |
Missing issues
If your issue takes much longer to arrive than expected, please get in touch with our Subscriptions Department. They will need the following details:
- Your address
- Delivery address (if differs from your address)
- Journal name
- Volume number
- Issue number
- Emerald reference number (where available)
You can share this information by letter, fax or email. Our contact details are below.
| Address: | Emerald Publishing Limited Floor 5, Northspring 21-23 Wellington Street Leeds, England LS1 4DL United Kingdom |
| Tel: | + 44 (0) 113 3231381 |
| Email: |
We can only replace missing issues if we hear from you within six months of the original date of dispatch, and we have a maximum of one claim per issue policy
