Tourism and Hospitality Economics at Times of Crisis

Call for papers for: Journal of Hospitality and Tourism Insights

Guest Editors

João J. Ferreira, University of Beira Interior & NECE Research Unit, Portugal, [email protected]

Fangfang Shi, Dongbei University of Finance and Economics, China, [email protected]

Sérgio J. Teixeira, Higher Institute of Administration and Languages & NECE Research Unit, Portugal, [email protected]

Peter Wanke, COPPEAD Graduate Business School, Federal University of Rio de Janeiro, Brazil, [email protected]

Dimitrios Buhalis, Bournemouth University Business School, United Kingdom, [email protected]


Fevzi Okumus, University of Central Florida, USA, [email protected]


Subject Covered

In the last decades, the hospitality and tourism industry has become a critical driver of economic growth. The industry contributes more than 10% in terms of GDP and employment on a global scale. Economies and their companies have experienced an increasing number of global crises. This translates into new threats that can spread beyond national borders and create significant economic effects (OECD, 2011). This industry has become vital for the prosperity and well-being of communities at the global level. Governments and tourism organisations need to manage the risk from crises as well as the potential impacts. This is particularly the case for regions that become increasingly dependent on this industry as a source of income and employment (Pine and Mckercher, 2004; Teixeira and Ferreira, 2019; Teixeira et al., 2019). COVID-19 affected the life of millions of people around the world.

The scale of disruption caused by COVID-19 to global hospitality and tourism is shown in a new comprehensive report on travel restrictions from the United Nations World Tourism Organization (UNWTO). During the crisis 96% of global destinations impose travel restrictions and international tourism dropped by 74% in 2020. UNWTO has strengthened its collaboration with the World Health Organization (WHO) to advance further a coordinated response to COVID-19 (UNWTO, 2020).

Understanding the factors and policies that facilitate development in the hospitality and tourism industry and contribute to the competitiveness of tourism economics is now a key task for defining tourism policies (Teixeira et al., 2019). Crisis management and resilience need to be at centre of strategy. Technological innovations, based on big data and smart technologies (Buhalis, 2000, Buhalis et al 2019, Stylos et al 2021) provide a range of solutions to overcome the crisis. Given the omnipresence and depth of crises, such as the current pandemic spread of COVID-19, research is needed to support the development of strategies capable of responding to new challenges facing, and develop resilience for the global tourism and hospitality economy.



This special issue aims to develop knowledge on how countries, governments and entrepreneurs navigate and discuss different scenarios, approaches, tools and practices within the tourism economy in crisis times.  How can the tourism economy and its agents respond to crises, such as the current pandemic spread of the coronavirus COVID-19? How do companies navigate and operate in times of crisis? How can technology and smartness address the challenges? How to recognize, evaluate and explore new opportunities associated with a crisis, with implications for the businesses and tourism and hospitality economies of which they are part. The special issue welcomes submissions to answer one or more of the following questions:

  • How can governments and other stakeholders assist the tourism and hospitality economy to improve its competitiveness? What policies, practices and programs?
  • What strategies should companies adopt to mitigate the negative impacts on their business in times of crisis?
  • What business opportunities can these crises offer?
  • How can technological innovations, based on big data and smart technologies help to overcome the crisis?
  • How to implement and evaluate government policies and programs that affect tourism and hospitality economy development.
  • How to increase the entrepreneurial capacity/ and management of tourism and hospitality businesses?
  • What economic strategies should the entities involve, at the regional, national and international levels to recover their competitiveness?


Submission Procedures

Please submit your proposal (max. 750 words) to the corresponding Guest Editor João Ferreira: [email protected] by 1st June 2021. Notification on abstracts will be given by July 1st 2021. Full papers will be submitted by 1st September 2021. Papers must be original and comply with the Journal of Hospitality and Tourism Insights submission guidelines:

The deadline for submission of full papers is 1st September 2021. In the online system, please ensure you submit your paper within Manuscript Type: 'Special Issue: Tourism economics and hospitality in contemporary times: major issues and major challenges in times of crisis". Questions and informal enquiries should be directed to [email protected] or any of the other editors.


Important Dates:

Abstracts Submissions (by email): 1st June 2021

Abstract decisions: 1st July 2021

Full paper submission: 1st September 2021

Estimated Publication: 2022



Buhalis, D. (2020), "Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article", Tourism Review 75(1), 267-272

Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 

OECD (2011) OECD Reviews of Risk Management Policies, Future Global Shocks, Improving Risk Governance, OECD Publishing.

Pine, R. and Mckercher, B. (2004) Research in brief The impact of SARS on Hong Kong' s tourism industry. International Journal of Contemporary Hospitality Management, 16(2): 139–143.

Stylos, N., Zwiegelaar, J. and Buhalis, D. (2021), "Big data empowered agility for dynamic, volatile, and time-sensitive service industries: the case of tourism sector", International Journal of Contemporary Hospitality Management, 

Teixeira, S., Ferreira, J., Wanke, P., Antunes, J. (2019) Evaluation model of competitive and innovative tourism practices based on information entropy and alternative criteria weight, Tourism Economics.

Teixeira, S., Ferreira, J. (2019) Entrepreneurial artisan products as regional tourism competitiveness. International Journal of Entrepreneurial Behavior & Research, Vol. 25 No. 4, pp. 652-673.

UNWTO (2020) World Tourism Organization. accessed at 26-04-2020.