We are pleased to announce our 2025 Literati Award winners!

Outstanding Paper

Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience

Panagiotis Zaharias, Open University of Cyprus, Greece
Xenia Mamakou, Athens University of Economics and Business, Greece
Maria Milesi, Greece

Outstanding Reviewers

Alessandro Laureani
Sanjay Bhasin
Evangelos Psomas

To learn more about our Literati Awards, please visit: https://www.emeraldgrouppublishing.com/our-awards/emerald-literati-awards