Emerald travel
emergency information

In case of an emergency, you may need the following contact information


Workplace & Facilities

Monday to Friday 9am-4.30pm
[email protected]

Business Technology

Monday to Friday 8am-6pm
[email protected]

Out of hours: [email protected]
+44 (0)7817 656 585

24 hour helpline: +44 (0) 203 866 8262

Click here to visit the corporate travel management smart portal

 

Emergency Service:

India Thailand Malaysia Japan South Korea Philippines Brazil
SOTC GUE Boustead Tokyo Master Hyundai Morelia LTN
Tel: +91 99105 87976 Tel: +668 1255 4156 Tel: +(60) 19380 0830 Tel: +81 (0) 80 4125 2966 Tel: +(82) 2723 2233 Tel: +(63) 2215 5613
Mob: +(63) 9178551012
Tel: +55 (11) 3500 4204
 
South Africa China Taiwan UK Australia US UAE
Club Travel CTM CTM CTM CTM CTM Anta
Tel: +27 8362 61184 Tel: +86 40082 15279
[email protected]
Tel: +886 9279 15936 Tel: +44 (0) 20742 99600 Tel: 1800 663622 Tel: 800 3661344 Tel: +971(0) 5668 49505

 


Taxi services

Onyx (Patrick)
+44 (0)7916 314 860
 


Travel insurance

For medical evacuation, repatriation, or other assistance services call:

AXA Assistance at 855-327-1414 (Toll-Free) or 630-694-9764 (Direct Dial) or e-mail [email protected]

 

Information on worldwide destinations

Red24 Website

ACE Access Code: 7797

For up-to-date information on worldwide destinations, register with Red24.

Information includes:

  • Vaccination information
  • Up to date news covering political stability, civil unrest, disease outbreak, crime patterns and terrorism news
  • Travel security
  • Threat forecast

Lost card/query

If you have a Barclaycard query or have lost your card, contact:

UK Customer Services:
0844 822 2111

From outside of UK:
+44 (0)1642 876636

Also let Simon Phillips (EP and EGS) James McCarrick (EW) know.