"Without doubt, this top-tier academic journal will continue to inspire and influence future students, faculty and practitioners."
- Jean-Pierre van der Rest, International University of Hospitality Management, Netherlands.
Congratulations to all at IJCHM on reaching 25 years.
A history of the journal from the founding editor, Richard Teare
The proposal for what was initially called the Journal of Contemporary Hospitality Management grew out of a sense of frustration among academics back in the 1980s. There were only a few places to publish at the time and none of the existing journals seemed to actively encourage partnership writing with industry.
Read more about how Richard successfully bridged the gap between theory and practice and grew IJCHM into the leading journal it is today.
Richard Teare's full viewpoint...
Current editor Professor Fevzi Okumus on his time as Editor and his plans to celebrate the anniversary
Prof. Okumus is the Chair of the Hospitality Services Department at the Rosen College. He began editing the journal in 2007.
Professor Fevzi Okumus:
A note of thanks
I want to take this opportunity to thank Professor Richard Teare, the founding editor of IJCHM, our authors, subscribers, EAB members, ad hoc reviewers, staff at Emerald, my editorial assistants, regional editors and associate editors for their ongoing support to IJCHM.
Developments
- We have a rigorous double blind peer review process to ensure we are publishing the best quality papers.
- We regularly update the editorial board to include leading scholars and rising stars. Our board members are engaged and always contribute fresh ideas to the journal.
- We regularly publish special issues on hot topics. I would like to thank all the guest editors of these special issues for doing such an excellent job and helping us to improve citations, usage and our reputation.
Achievements
In 2010 IJCHM was accepted in to the Social Sciences Citation Index (SSCI) and in 2012 we received the first journal impact factor, which was 0.929. This was a great achievement for us, putting us among the top T&H journals in our field. The journal has also ranked among the top three of Emerald’s journals in terms of article downloads for the past five years.
Read the most cited and downloaded articles
- The relationship between customer loyalty and customer satisfaction
– John T. Bowen, Shiang-Lih Chen - Customer loyalty in the hotel industry: the role of customer satisfaction and image
– Jay Kandampully, Dwi Suhartanto - Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations
– Julia Christensen Hughes, Evelina Rog - Customer satisfaction and its measurement in hospitality enterprises
– Abraham Pizam, Taylor Ellis - Talent management, work-life balance and retention strategies
– Margaret Deery - Tourism and hospitality marketing: fantasy, feeling and fun
– Alistair Williams - Corporate social responsibility: what are top hotel companies reporting?
– Judy L. Holcomb, Randall S. Upchurch, Fevzi Okumus - Exploring consumer attitude and behaviour towards green practices in the lodging industry in India
– Kamal Manaktola, Vinnie Jauhari - Factors affecting the online travel buying decision: a review
– Wen, Ivan - Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
– Ryu, Kisang; Han, Heesup; Jang, Soocheong (Shawn) - Outcomes of customer verbal aggression among hotel employees
– Karatepe, Osman M.; Yorganci, Ilkay; Haktanir, Mine
"The impact of the IJCHM is clearly evident from its recent inclusion in the Social Sciences Citation Index with a good impact factor."
- Marianna Sigala, University of the Aegean, Greece.
