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Progress on Information Technology in Hospitality and Tourism

Special issue call for papers from Journal of Hospitality and Tourism Technology


Dr. S. Mostafa Rasoolimanesh (Assistant Editor, Special Issue)
Universiti Sains Malaysia

Prof Rob Law
Professor, Hong Kong Polytechnic University, Hong Kong, China

Prof Dimitrios Buhalis
Head of Department Tourism and Hospitality, Faculty of Management, Bournemouth University, UK

Prof. Dr. Cihan Cobanoglu (Editor-in-chief)
University of South Florida Sarasota-Manatee

Tourism and hospitality areas have been influenced by the rapid development of information technology (IT) in the last few decades (Law, Buhalis, & Cobanoglu, 2014). The fast development of internet has tremendously revolutionized the tourism and hospitality industries (Buhalis, 2003). Using internet, Web 1.0, and then Web 2.0/social media environments have effectively connected the travelers and tourists around the world from one hand, and the tourism and hospitality businesses from other hand much more than ever before (Buhalis & Law, 2008).  The rapid development and adoption of IT in tourism and hospitality industries influenced on the behavior of consumers such as information search, purchase decision, and post-purchase behavior, as well as the suppliers marketing and management approaches (Law et al., 2014).  Because of the important role of IT on the hospitality and tourism development, several studies have reviewed this role. For instance, Law et al., (2014) has reviewed 107 published papers related to IT in hospitality and tourism journals between 2009 and 2013. Moreover, Ip et al. (2011) reviewed IT papers from 1999 to 2008 published in hospitality journals, Leung and Law (2007) papers from 1985 to 2004, and Law et al. (2009) from 2005 to 2007 in 57 hospitality and tourism journals. However, all of these review papers generally focused on the progress of IT in tourism and hospitality areas, and have not focused on specific topics. Therefore, the current special issue aims to publish a collection of a number of critical review papers on the progress of IT in tourism and hospitality (up to 10-15 years), but in different specific topics.  

Submissions related to the following topics are welcome

This issue welcome review papers on different aspects of hospitality and tourism technology.  Each paper should be written as a review of literature on a particular topic. It will look at the progress of research within the topic from 30,000 feet view. It will review the previous (up to 10-15 years) and current research and reflect on future research. The purpose of this issue is to measure progress in a topic related to hospitality and tourism technology. Topics of interest include, but are not limited to:
Progress on EWOM in hospitality and tourism
Progress on Robotics in hospitality and tourism
Progress on Virtual Reality and Augmented Reality in Tourism
Progress on E-Marketing in hospitality and tourism
Progress on Smart Tourism
Progress on Social Media in tourism and hospitality
Progress on In-Room Technology
Progress on restaurant technology
Progress on Co-creation in hospitality and tourism
Progress on biometrics in hospitality
Progress on e-branding in hospitality and tourism
Progress on security in hospitality and tourism
Progress on green technologies in hospitality and tourism

Submission and Review Process
Each paper submitted to this special issue is subject to the following submission and review procedures:
•    500 to 750 words abstract should be emailed to the editors for initial review and approval. (Abstracts should be concise and to the point with appropriate references following the JHTT structured abstract)
•    If your abstract is found suitable, you will be invited to submit your full paper. Each article needs to be approximately 5000-7500 words long. 
•    Two reviewers will be selected for a double-blind review process.
•    Based on the reviewers’ recommendation, the editors will decide whether the particular submission should be accepted as it is, revised and re-submitted, or rejected.

Key Dates

Abstract submission deadline: 15th March, 2018

Interested authors should email their abstracts (500 to 750 words) to the editors via email at: [email protected].

To contact Editors directly with questions: Dr. S. Mostafa Rasoolimanesh ([email protected]; [email protected]); Prof. Dr. Cihan Cobanoglu ([email protected]; [email protected]); Prof. Rob Law ([email protected]); Prof. Dimitrios Buhalis ([email protected])

Notification of abstract acceptance: 15th of April 2018
Deadline for submitting the full papers: 31st of July 2018
Revision and Final Decision: 30th of November 2018
Special issue expected publication date: Early of 2019

General submission guidelines for authors can also be found in below link:

Buhalis, D. (2003), eTourism: Information Technology for Strategic Tourism         Management, Financial Times Prentice Hall, New York.
Buhalis, D., & Law, R. (2008). Progress in information technology and tourism         management: 20 years on and 10 years after the Internet—The state of         eTourism research. Tourism management, 29(4), 609-623.
Ip, C., Leung, R. and Law, R. (2011), “Progress and development of information and     communication technologies in hospitality”, International Journal of         Contemporary Hospitality Management, Vol. 23 No. 4, pp. 533-551.
Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and     communication technologies in hospitality and tourism. International Journal     of Contemporary Hospitality Management, 26(5), 727-750.
Law, R., Leung, R. and Buhalis, D. (2009), “Information technology applications in     hospitality and tourism: a review of publications from 2005 to 2007”, Journal     of Travel and Tourism Marketing, Vol. 26 No. 5, pp. 599-623.
Leung, R. and Law, R. (2007), “Information technology publications in leading         tourism journals: a study of 1985 to 2004”, Information Technology and         Tourism, Vol. 9 No. 2, pp. 133-144.