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Call for Papers: Identity, identification and eID in a public e-service context

Special issue call for papers from Transforming Government: People, Process and Policy

Call for Papers: Identity, identification and eID in a public e-service context

Special issue of the Journal of Transforming Government: People, Process and Policy

Guest Editors: Ulf Melin, Karin Axelsson, Elin Wihlborg and Marijn Janssen

We invite submission of manuscripts for a special issue of Transforming Government: People, Policy and Process.

Electronic identification (eID) is an important prerequisite and key enabler for secure identification, authentication and digital signing via the Internet and as a part of all aspects of secure e-service design (European Commission, 2010; Halperin and Backhouse, 2008). As digitized citizens, we become reliant on electronic solutions that give us a certain level of utility and trust, and use eID solutions to interact with local and central government (Collings, 2008) in an e-service usage context. In digitizing Europe eID, among other applications, is regarded as an important back-office enabler for launching e-services and transforming government (European Commission, 2010). eID is of paramount importance for almost all e-Government applications (Rössler, 2008).

Launching eIDs for citizens and businesses is therefore very important for the governments in order to realize e-government strategies (both on national and European levels) and to provide better services to citizens, in an efficient, secure and trusted way. eID becomes a key for digital interaction in general and it brings governments on-line into web 2.0. Developing and implementing public e-services and eIDs continue to receive much attention in practice, and the interest is growing in research. In Europe, for example, individual EU states had issued eID solutions to more than 22.5 million citizens in 2008 (Collings, 2008) and there is more to come in the area of development and distribution of electronic identities (Halperin and Backhouse, 2008). One example of an EU initiative is the STORK 2.0 project, involving 17 member states. The aim of the STORK project is to establish a European eID Interoperability that will allow citizens to establish e-relations across borders, just by presenting a national eID (STORK, 2013).

Scholars have also started to investigate eID, but often from a technical oriented perspective focusing the artefact as such as a part of, e.g., an e-government initiative. However, an e-government initiative represents much more than an information technology program; “[…] the technology is only the customer facing front-end of a complex set of organizational structures, policies, and processes that are designed to provide particular services.” (Rose and Grant, 2010, p. 29). Significant investments are needed in development of e-government in general (Irani et al., 2007), trying to create new opportunities in the public sector’s delivery of e-services.

Interesting perspective in this special issue can be the exploration of identity and identification as concepts in this context; multi-disciplinary perspectives, case studies, theoretical analyses, identity linked to different IT artefacts, trust, policies, accountability, user studies, and development strategies on national and international levels.

The purpose of this special issue is to explore identity, identification and eID in a public e-service context.

The special issue editors encourage contributions from a variety of subject areas, theoretical and methodological perspectives. The special issue welcomes quantitative and qualitative empirical papers, that explore thought provocation either building, testing or proving theory.

Topics in this special issue include, but are not limited to:
• Conceptual investigations of identity and identification
• Conceptual investigations of eID
• E-services and identity
• Identity, trust and security
• User identification and authentication
• Accountability and identification in a public setting
• Trust in eID among citizens and others
• Integrity, privacy and security
• Social media, identity and eID
• Risk, fraud and multiple identities
• Citizenship, identity and eID
• Public value of eID
• eIDs and the transformation of government
• Strategies and policies in the eID area
• Development processes and initiatives of eID
• Citizen perspectives on eID
• Stakeholder perspective on eID
• Infrastructures and standards linked to eID
• Public-private partnership for development of eID solutions
• Empirical investigations and case studies of eID use and misuse
• Comparative studies of eID development and use in different settings, national contexts etc.
• Management of eID development – challenges and critical success factors
• Multi-disciplinary perspectives on eID, identification and identity

Information about TGPPP, incl. online submission of manuscript and formatting requirements, can be found at:


Call for Papers    January 2013
Submission deadline   September 2013
Reviews returned to authors  January 2014
Final version of articles due  April 2014
Publication of TGPPP SI  January 2015


Ulf Melin (primary contact)
Linköping University
Department of Management and Engineering
Information Systems Division
SE-581 83 Linköping, Sweden
[email protected]

Karin Axelsson
Linköping University
Department of Management and Engineering
Information Systems Division
SE-581 83 Linköping, Sweden
[email protected]

Elin Wihlborg
Linköping University
Department of Management and Engineering
Political Science Division
SE-581 83 Linköping, Sweden
[email protected]

Marijn Janssen
Delft University of Technology
Faculty of Technology, Policy and Management
Jaffalaan 5
2628 BX DELFT, the Netherlands
[email protected]

Collings, T. (2008). Some thoughts on the underlying logic and process underpinning Electronic Identity (e-ID), Information Security Technical Report, 13, 61-70.
European Commission (2010). Digitizing Public Services in Europe: Putting ambition into action, 9th Benchmark Measurement, December 2010, Directorate General for Information Society and Media, Unit C.4 Economic and Statistical Analysis.
Halperin, R., Backhouse, J. (2008). A roadmap for research on identity in the information society, Identity in the Information Society, 1(1), 71 - 87.
Irani, Z., Love, P.E.D., Montazemi, A. R. (2007). e‐Government: past, present and future, European Journal of Information Systems, 16(2), 103‐105.
Rose, W.R., Grant, G.G. (2010). Critical issues pertaining to the planning and implementation of E-Government initiatives, Government Information Quarterly, 27(1), 26-33.
Rössler, T. (2008). Giving an interoperable e‐ID solution: Using foreign e‐IDs in Austrian e‐Government - Interoperability in electronic identity management, Computer Law & Security Report, 24(5), 447‐453.
STORK Project (2013) INFSO-ICT-PSP-224993,