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Mastering Digital Transformation, Towards a Smarter Society, Economy, City and Nation

Mastering Digital Transformation, Towards a Smarter Society, Economy, City and Nation.


Nagy K. Hanna, University of the Witwatersrand, South Africa


The information and communication technology revolution offers the promise of transforming economies and societies, and the risks of missing on a powerful techno-economic revolution and wasting scarce resources without much developmental impact. Some countries have mastered the process of digital transformation, and continue to realize substantial economic benefits. Others made substantial investments in the ICT infrastructure, with marginal impact. What makes for these differences among countries?

Nagy Hanna presents a systematic approach to integrate ICT into development policies and programs across sectors of economy and society. This book bridges the current disconnect between the ICT specialists and their development counterparts in various sectors so as to harness the ongoing ICT revolution to maximize development impact and minimize downside risks. Posing a holistic and strategic framework that draws on lessons learned across all sectors to guide national leaders and development practitioners interested in moving from vision to action, it is an important work for researchers and students of ICT who aim to pursue innovative, inclusive and sustainable development paradigms.

Brief Table of Contents:

Aims and Acknowledgements

Part One: The Big Picture
1. Introduction and Overview
2. Why ICT enabled Transformation?
3. Strategic Planning of Transformation

Part Two: Pursuing Transformation Possibilities
4. Integrating ICT enabled Transformation into Development
5. Transforming Government
6. Transforming Key Sectors
7. Promoting Inclusive Information Society
8. Developing Smart Cities
9. Transforming Enterprises 

Part Three: Mastering the Implementation of Digital Transformation
10. Developing Human Resources
11. Developing Leadership and Institutions
12. Developing Enabling Policies and Regulations
13. Developing the Communication Infrastructure
14. Developing the ICT Industry
15. Implementing, Learning, and Adapting

References and Sources

Book Information

ISBN Print: 9781785604652
ISBN Electronic: 9781785604645
ISSN: 20592841
Publication Date: 06 January 2016
Format print: Paperback
Format Electronic: ePub
Page count: 300
Dimensions: 152 x 229

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About the Author

Dr. Nagy K. Hanna is author, educator, public speaker, and global expert on digital transformation and innovation strategies. Advisor to governments, ICT multinationals, and major consulting firms on cutting-edge ICT policies and strategies. He has 40 years experience advising countries and aid agencies on digital economy, e-transformation policies and strategies, e-government, e-leadership institutions, knowledge services industry, public sector reform and governance, and innovation-driven development strategies. He is a board member and senior fellow of several think tanks, and on the editorial boards of several journals. Served on several UN expert groups and commissions. Taught and led research at several universities; currently visiting professor at Wits University. Published over 100 papers and book chapters, and authored 22 books. Founded and chaired World Bank's global community of practice on digital transformation. Held diverse positions at the World Bank, in operations, finance, policy and strategy. Led development policy dialogue in over 50 countries. 

He holds a PhD from Wharton School, University of Pennsylvania and executive development diploma from Harvard.



Nagy Hanna's book captures a broad landscape of potential benefit from the introduction and application of Information and Communication Technologies in many settings. Achieving the positive benefits of these technologies is a challenge. Software may be the ultimate tool for adaptation but it also creates the potential for fragility. Avoiding these hazards while reaping the benefits Hanna so well describes will be our challenge in this 21st Century. 
Vint Cerf, VP and Chief Internet Evangelist, Google; and member, Internet Hall of Fame.

We have come a long way towards a global network society over the last 30 years, but without commensurate progress in digital inclusion or achievement of social and economic goals. Our understanding of networked society has moved from an early emphasis on connectivity - often with the utopian view that in and of itself it could transform society -- to ICT for Innovation as a central element in sustainable development. Dr. Hanna's book provides a comprehensive guide to ICT-enabled transformation - ICT for shared prosperity as well as innovation and growth. He stresses the essential role of policy makers worldwide in grasping, driving and regulating the new forces to ensure a positive and fairly distributed outcome. He provides them with a thorough guide to the elements of a digital transformation ecosystem. His work should be required reading for anyone interested in a new development paradigm with ICT as a vital element in a national strategy.
Dr. Nancy Hafkin, member, Internet Hall of Fame, and former head of ICT initiatives, UN Economic Commission for Africa.