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International Journal of Bank Marketing

International Journal of Bank Marketing

For the financial services sector

ISSN: 0265-2323

This journal is a Hybrid Open Access journal
Full text online
Content: Table of Contents  
Information: Journal information  |  Editorial Team  |  Author Guidelines
Other: Journal News (inc. calls for papers)  |  Recommend this journal

2018 Impact Factor: 2.196*

CiteScore 2018: 3.31
CiteScoreTracker 2019: 4.49 (Updated Monthly)

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Aims & Scope

The financial services sector is a highly active area for marketers, both from an industry perspective and an academic perspective.  The International Journal of Bank Marketing (IJBM) provides the venue for the dissemination of state-of-the-art research on marketing issues related to a range of financial services providers, from banks and insurers to financial advisors and credit providers.  The journal primarily focuses on empirically-based studies, thought pieces and review articles.  Due to its international nature, articles featured in IJBM explore financial services marketing issues from every corner around the globe. 

IJBM aims to publish papers that relate to the marketing challenges of financial services providers around the globe.  Preference is given to empirically-based research papers that expand on existing theories (or develop new ones) on customer behaviour in financial services settings.  The use of scientific methods of research, adequate sample design, and effective articulation of concepts and findings are critical to a desirable IJBM submission.  In addition, the journal is interested in helping academicians and practitioners in the field to better understand the discipline of financial services marketing, and as a result review papers and thought pieces are invited for submission.  The general topic areas covered in IJBM include (but are not limited to the following):

  • Advertising of financial services
  • Behavioural finance
  • Branding financial services
  • Corporate social responsibility
  • Customer Relationship Management (CRM)
  • Distribution and sale of financial products
  • Financial innovations
  • Financial literacy
  • Institutional banking and finance
  • Islamic banking
  • Marketing to the elderly and the young
  • Mobile and online banking
  • Pricing financial services
  • Retail banking
  • Regulations affecting financial services marketing
  • Segmenting financial services customers
  • Wealth management

This journal is abstracted and Indexed by: Business Source Complete; Cabell's Directory of Publishing Opportunities in Management & Marketing; CNRS (France); Current Citations Express; EBSCO host; Electronic Collections Online; Emerald Reviews; EP Collection; Expanded Academic Index; FNEGE (France); Galileo; General Reference Center; Manning & Napier; QUALIS (Brazil); ReadCube Discover; Social Science Citation Index SSCI (Clarivate Analytics); Telebase; The Publication Forum (Finland); World Banking Abstracts; Zetoc (British Library)

This journal is ranked by: AIDEA (Italy); Australian Business Deans Council (ABDC) Journal Quality List - A ranking; Chartered Association of Business Schools (CABS, UK) Academic Journal Guide; Scopus

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International Journal of Bank Marketing is available as part of an online subscription to the Emerald Marketing eJournals Collection. For more information, please email [email protected] or visit the Emerald Marketing eJournals Collection page.

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This journal is a member of and subscribes to the principles of the Committee on Publication Ethics. More on Emerald's approach is available in our Publication Ethics guidelines.

* 2018 Journal Citation Reports® (Clarivate Analytics, 2019)