Product Information:-

  • Journals
  • Books
  • Case Studies
  • Regional information
Request a service from our experts.


An International Journal

ISSN: 1463-5771

This journal is a Hybrid Open Access journal
Full text online
Content: Table of Contents  
Information: Journal information  |  Editorial Team  |  Author Guidelines
Other:  |  Recommend this journal

Emerging Sources
Citation Index

CiteScore 2018: 2.80
CiteScoreTracker 2019: 3.16 (Updated Monthly)

Journal history

Previously published as Benchmarking for Quality Management & Technology
Follow the Table of Contents link above for previous content.

Aims and Scope

Benchmarking: An International Journal (BIJ) is the first journal to examine a radical business process that is revolutionizing established practice and performance and is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly to be effective. This journal helps companies decide if benchmarking is right for them and shows them how to go about it successfully.  

BIJ is designed as both a study of techniques and a practical manual, so that companies acquire important background knowledge as well as the information they need to instigate their own benchmarking programme. Its content is overseen and written by a distinguished international editorial board and demonstrates a broad understanding of all the issues involved.  

Topics covered in BIJ include: 

  • Benchmarking as part of total quality
  • Case histories
  • Practical applications
  • Research reports
  • Test scenarios
  • The theory of benchmarking

BIJ will be of interest to academics and students studying quality and related areas, consultants to organizations looking at total quality, and senior company personnel in business and industry responsible for the development and managing of total quality programmes. 

Recent Special Issues:

Sustainable People, Process and Organization Management in Emerging Markets (Volume 25, Issue 3). The 15 articles in this special issue aim to advance knowledge in the field of emerging markets to meet current and future challenges to run enterprises sustainably.

BIJ is Indexed and Abstracted in:

Applied Science & Technology Source, Business Source Alumni Edition, Cabell's Whitelist, Computers & Applied Science Complete, ESCI Emerging Sources Citation Index (Clarivate Analytics), INSPEC, ProQuest, ReadCube Discover, TOC Premier (EBSCO)

This journal is Ranked by:

ANVUR (Italy), Australian Business Deans Council (ABDC) Quality Journal List, Australian Research Council (ERA Journal List), BFI (Denmark), Chartered Association of Business Schools (CABS, UK) Academic Journal Guide, NSD (Norway), Polish Scholarly Bibliography (PBN), Qualis (Brazil), Scopus, The Publication Forum (Finland), VHB JOURQUAL3 (Germany)

Benchmarking is available as part of an online subscription to the Emerald Operations, Logistics & Quality eJournals Collection. For more information, please email [email protected] or visit the Emerald Operations, Logistics & Quality eJournals Collection page.

COPE logo.
This journal is a member of and subscribes to the principles of the Committee on Publication Ethics. More on Emerald's approach is available in our Publication Ethics guidelines.