Managing Maturity of Global Supply Chains: Learning from COVID-19 Pandemic

Call for papers for:

Submission Deadline: September 30th, 2021.

Notification of First Decision: November 30th, 2021

Notification of Final Decision: February 28th, 2022

Expected Publication: May, 2022


The emergence of the COVID-19 pandemic has brought huge challenges for global supply chains to keep their continuity amid this impacting and unexpected event. Several industries and services have faced disruptions and losses. This has created high concerns regarding how to better manage supply chains in the face of events of similar magnitude.

Practitioners and researchers have carried out discussions related to resilience in global supply chains through various discussion forums, workshops, webinars, amongst others. Undoubtedly, the COVID-19 outbreak represents a unique opportunity to learn how to make the decision-making process more assertive to better prepare supply chains for the future (Van Hoek, 2020). Researches has already been published that provides insights into how to respond to COVID and other widespread emergencies at the firm level (e.g., Rapaccini, et al., 2020). The current nature of supply chains has been described as “intertwined” due to their interconnected and competitive activities, and the survival of individual firms depends heavily on the survivability of intertwined supply networks (Ivanov and Dolgui, 2020). Few supply chains have matured to the point of exhibiting built-in resiliency and other characteristics necessary to ensure survivability in the face of the COVID crisis, trade wars, and other large-scale generational supply chain disruptions.

Taking into consideration maturity management as an important element to understand the capabilities and performance attributes of global supply chains, this Special Issue aims to identify relevant practical and theoretical contributions related to how to manage the maturity dimensions of global supply chains seeking to generate more resilience against disruptive situations. Yet, the purpose of this Special Issue is to understand how capable global supply chains are to be resilient and create contingency solutions in crises such as this historic pandemic. Discussing maturity in supply chains is a key and timely subject considering the hidden views and fragility of supply chains in face of this unprecedented pandemic (Frederico, 2020)

Maturity management has been studied with different lenses of the management field to enable organizational excellence and performance. For example, the lens of maturity management has been used to study Supply Chains (Lockamy and McCormack, 2004; Söderberg and Bengtsson, 2010; Varoutsa and Scapens, 2015; Roque Júnior, Frederico and Costa, 2019; Sartori and Frederico, 2020), Project Management (Albrecht and Spang, 2016; Görög, 2016; Anantatmula and Rad, 2018), Continuous Improvement (Fryer and Ogden, 2014), Supply Chains 4.0 (Frederico, 2019, Facchini et al., 2020, Caiado et al., 2020), Performance Measurement (Van Aken,2005; Frederico and Martins, 2014) and Knowledge Management (Lotti Oliva, 2014; Santos and Frederico, 2018). However, none of these studies have explored maturity in terms of global supply chains and their response capacity amid impacting and unexpected events such as COVID-19.

Thus, this Special Issue will publish papers that clearly demonstrate practical and theoretical impacts of maturity in global supply chains in the context of sudden disruptive events such as COVID-19. Some suggested research areas, but not limited to topics are listed below:

  • How to effectively measure the maturity of global supply chains aiming to enhance their resilience in crises and contingency situations?
  • Which dimensions of maturity must be considered to effectively lead global supply chains to higher maturity stages in terms of managing crisis amid impacting and sudden events?
  • How can maturity management help global supply chains to be more responsive to unexpected events?
  • How strong is the relationship between the dimensions of supply chain maturity and the interdependent nature of modern supply chains? In other words, is there a benefit to having a higher unit of analysis than the firm, such as intertwined supply networks or a more ecological-based perspective?
  • Which capabilities should be developed to obtain more mature and resilient global supply chains?
  • How the rethinking of sourcing and localization strategies may contribute to making global supply chains more mature and capable to create effective contingency initiatives?
  • Which practices in global supply chains can collaborate to higher levels of maturity and resilience to better handle impacting events?
  • How digital transformation impacts on the maturity and responsiveness of supply chains seeking to better respond to events of COVID-19 magnitude?
  • How does the COVID-19 pandemic has impacted on the level of maturity of global supply chains from a different type of business’ perspectives?

Empirical research studies (e.g. case studies, surveys) with clear practical and theoretical implications are the most expected contributions for this Special Issue. Relevant conceptual and literature review works may also be taken into consideration. Should you have any question linked to this Special Issue, please contact one of the guest editors.


Submissions must follow the authors’ guidelines of Journal of Global Operations and Strategic Sourcing -


Guest Editors

Prof. Guilherme F. Frederico (Managing Guest Editor)

Professor of Operations and Supply Chain Management

School of Management

Federal University of Paraná – UFPR

Curitiba - Brazil

[email protected]


Prof. Jose Arturo Garza-Reyes

Professor of Operations and Supply Chain Management

Centre for Supply Chain Improvement

University of Derby

Derby – UK

[email protected]


Prof. Roberto Antonio Martins

Professor of Operations Management

Industrial Engineering Department

Federal University of São Carlos - UFSCar

São Carlos – Brazil

[email protected]


Prof. Vikas Kumar

Professor of Operations and Supply Chain Management

Bristol Business School

University of the West of England

Bristol – UK

[email protected]


Prof. Michael J. Gravier

Professor of Marketing and Global Supply Chain Management

College of Business

Bryant University

Smithfield, Rhode Island – USA

[email protected]



Albrecht, J. C. and Spang, K. (2016) “Disassembling and Reassembling Project Management Maturity”, Project Management Journal, Vol.47 No.5, pp.18–35. /875697281604700503

Anantatmula, V. S. and Rad, P. F. (2018) “Role of Organizational Project Management Maturity Factors on Project Success”, Engineering Management Journal, Vol.20 No.3, pp.165–178, 10.1080/10429247.2018.1458208

Caiado, R. G. G., Scavarda, L. F., Gavião, L. O., Ivson, P., Nascimento, D. L. M. and Garza-Reyes, J. A. (2020) “A fuzzy rule-based industry 4.0 maturity model for operations and supply chain management”, International Journal of Production Economics, In Press.

Facchini, F., Olésków-Szłapka, J., Ranieri, L. and Urbinati, A. (2020), “A Maturity Model for Logistics 4.0: An Empirical Analysis and a Roadmap for Future Research”, Sustainability, Vol. 12 No.1, pp. 1-18.

Frederico, G. F. and Martins, R.A. (2014) ‘Performance Measurement Systems for Supply Chain Management: How to Manage its Maturity’, International Journal of Supply Chain Management, Vol. 3, No. 2. 24–30. Available in:

Frederico, G. F., Garza-Reyes, J.A., Anosike, A. and Kumar, V. (2019), “Supply Chain 4.0: Concepts, Maturity and Research Agenda”, Supply Chain Management: An International Journal, Vol. 25 No.2, pp. 262-282.

Frederico, G. F. (2020), “In Times of Coronavirus, Maturity in Supply Chain Management Really Matters!”, Supply Chain Management Review,, Accessed June 2020.

Fryer, K. J. and Ogden, S. M. (2014) “Modelling continuous improvement maturity in the public sector: key stages and indicators”, Total Quality Management & Business Excellence, Vol.25 No.9-10, pp.1039–1053.

Görög, M. (2016) “A broader approach to organisational project management maturity assessment”, International Journal of Project Management. Vol. 34 No.8, pp. 1658-1669.

Ivanov, D. and Dolgui, A. (2020) “Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak”, International Journal of Production Research, Vol. 58 No. 10, pp.2904-2915.

Lockamy, A. and McCormak, K. (2004) “The development of a supply chain management process maturity model using the concepts of business process orientation”, Supply Chain Management: An International Journal, Vol.9 No.4, pp.272–278, 10.1108/13598540410550019.

Lotti Oliva, F. (2014), "Knowledge management barriers, practices and maturity model", Journal of Knowledge Management, Vol. 18 No. 6, pp. 1053-1074.

Rapaccini, M., Saccani, N., Kowalkowski, C., Paiola, M. and Adrodegari, F. (2020) “Navigating disruptive crises through service-led growth: The impact of COVID-19 on Italian manufacturing firms”, Industrial Marketing Management, Vol. 88, pp.225-237.

Roque Júnior, L.C., Frederico, G. F. and Costa, M. L. N. (2019) “Supply chain management maturity and complexity: findings from a case study at a health biotechnology company in Brazil”, International Journal of Logistics Systems and Management, Vol.33 No.1, pp.1-25.

Santos, E. O. and Frederico, G. F. (2018) “Evaluating knowledge management maturity: a case study of a service operations company”, International Journal of Business Excellence, Vol.16 No.1, pp.1-18.

Sartori, J.T.D. and Frederico, G. F. (2020) “Understanding the relationship between supply chain management maturity dimensions: findings from a case study in a truck manufacturing company”, International Journal of Business Excellence, Vol. 20 No.3, pp.419-432.

Söderberg, L. and Bengtsson, L. (2010) “Supply chain management maturity and performance in SMEs”, Operations Management Research, Vol.3, pp.90-97. 10.1007/s12063-010-0030-6

Van Aken, E., Lettens, G., Coleman, G., Farris, J. and Van Goubergen, D. (2005) “Assessing maturity and effectiveness of enterprise performance measurement systems”, International Journal of Productivity and Performance Management. Vol. 54 No.6, pp.400-418.

Van Hoek, R.  (2020) “Research opportunities for a more resilient post-COVID-19 supply chain – closing the gap between research findings and industry practice”, International Journal of Operations & Production Management. Vol.40 No.4, pp. 341-355.

Varoutsa, E. and Scapens, R. W. (2015) “The governance of inter-organisational relationships during different supply chain maturity phases”, Industrial Marketing Management. Vol. 46, pp. 68-82.


Co-Editors’ short biographies

Guilherme F. Frederico is a Professor of Operations, Supply Chain and Project Management at Federal University of Paraná – UFPR – School of Management, Curitiba, Brazil. He is also Professor and Researcher at Information Management MSc and PhD programs in this same university. He holds PhD in Industrial Engineering from Federal University of São Carlos – UFSCar. His B.Eng (Civil Engineering) and MSc in Industrial Engineering were obtained from São Paulo State University - UNESP. Prof. Frederico has been working in collaboration with the Centre for Supply Chain Improvement at University of Derby – UK as a Visiting Professor and affiliated Researcher. His research interests and expertise on Supply Chain Management field are related to Maturity Management, Performance Measurement, Project Management, Knowledge Management and Impacts from Industry 4.0. He has published his research outcomes in international journals such as Supply Chain Management an International Journal, International Journal of Productivity and Performance Management, Benchmarking an International Journal, International Journal of Logistics Systems and Management and International Journal of Business Excellence. Prof. Frederico has also been contributed to supply chain magazines (e.g. Supply Chain Management Review, Logistics Management) publishing articles with practical insights. Previously the academic career he worked for more than 10 years on SCM field in Global and Large Companies (e.g. Bunge, Deere & Company) involving different segments of Industry including manufacturing and logistics services business. Guilherme F. Frederico can be contacted at: [email protected]


Jose Arturo Garza-Reyes is a professor of Operations Management and Head of the Centre for Supply Chain Improvement at the University of Derby, UK. He is actively involved in industrial projects where he combines his knowledge, expertise and industrial experience in operations management to help organizations achieve excellence in their internal functions and supply chains. He has also led and managed international research projects funded by the British Academy, British Council, European Commission and Mexico’s National Council of Science and Technology (CONACYT). As a leading academic, he has published over 150 articles in leading scientific journals, international conferences and six books. Prof. Garza-Reyes is Associate Editor of the Int. J. of Operations and Production Management, Associate Editor of the Journal of Manufacturing Technology Management, Editor of the Int. J. of Supply Chain and Operations Resilience and Editor-in-Chief of the Int. J. of Industrial Engineering and Operations Management. Areas of expertise and interest for Professor Garza-Reyes include general aspects of operations and manufacturing management, business excellence, quality improvement, and performance measurement. Jose Arturo Garza-Reyes can be contacted at: [email protected]


Roberto A. Martins is a Full Professor of the Department of Industrial Engineering at the STEM Center of Federal University of Sao Carlos. He is actively involved in teaching in undergraduate as well as graduate programs in Industrial Engineering and Operations Management on Quality Management, Performance Measurement Systems, Continuous Improvement, and Research Methodology. Recently, Dr. Martins had spent a year as an international visiting researcher hosted by Professor Joseph Sarkis in the Foisie Business School at the Worcester Polytechnique Institute in Worcester, MA, Massachusetts, US. He is associate editors of Gestao & Producao and Production, two the most relevant Brazilian in Industrial Engineering and Operations Management. Dr. Martins is reviewers of many high impact journals. His research interests are performance measurement systems for sustainable supply chains, application of big data analytics in performance measurement systems, Industry 4.0, and Quality 4.0. Professor Roberto A. Martins can be contacted at: [email protected]


Vikas Kumar is a Professor of Operations and Supply Chain Management and Director of Research at Bristol Business School, University of the West of England (UWE), UK. He is also a visiting Professor at Faculty of Accounting,Ton Duc Thang University, Ho Chi Minh City, Vietnam. He holds a PhD degree in Management Studies from Exeter Business School, UK and a Bachelor of Technology (first class distinction) degree in Metallurgy and Material engineering from National Institute of Foundry and Forge Technology (NIFFT), Ranchi University, India. He has published more than 200 articles in leading International journals and International conferences including the International Journal of Production Research, Supply Chain Management: an International Journal, Expert System with Applications, Journal of Business Research, Computers & Industrial Engineering, and Production Planning & Control. He serves on the editorial board of several journals and has successfully guest edited several special issues in reputed international journals such as Supply Chain Management: an International Journal, Journal of Information Technology, Production Planning & Control and International Journal of Productivity and Performance Management. He has secured funding in the excess of £1 million from various research agencies such as EPSRC, Innovate UK, British Academy, Newton Fund and British Council. He is involved in several international projects in South East Asia, Turkey, and South America. His current research interests include Sustainability, Industry 4.0, Circular Economy, Food Supply Chains, and Operational Excellence. Prof. Vikas Kumar can be contacted at: [email protected]


Prof. Michael Gravier Michael J. Gravier is Professor of Marketing and Global Supply Chain Management at Bryant University. He has over 25 years of logistics experience both in industry and as an academic, and holds professional certification status (C.T.L.) with the Association for Supply Chain Management (ASCM). He earned a Ph.D. in Marketing and Logistics from the University of North Texas, an M.S. in logistics management (with a specialization in transportation management) from the Air Force Institute of Technology, and a B.A. with majors in Spanish and Anthropology from Washington University in St. Louis. Michael has published research about supply chain strategy, ethics, public procurement, logistics pedagogy, transportation public policy, and the evolution of supply chain networks in response to risk factors like obsolescence and changing technology needs. [email protected]