We are to pleased to announce our 2020 Literati Award winners.

Outstanding Paper
Reducing consumer loneliness through brand communities
Deirdre G. Snyder, Kevin P. Newman 

Highly Commended Paper
Are attractive reviewers more persuasive? Examining the role of physical attractiveness in online reviews
Marie Ozanne, Stephanie Q. Liu, Anna S. Mattila 

Outstanding Reviewer
Nazuk Sharma