Advancing Mobile Payment Research in the Age of Digital Acceleration

Call for papers for: Internet Research

Open for submissions from 1st April 2021 


Guest Editors: 

Garry Wei-Han Tan, UCSI University, Kuala Lumpur, Malaysia
Keng-Boon Ooi, UCSI University, Kuala Lumpur, Malaysia
Yogesh K. Dwivedi, School of Management, Swansea University, UK
June Wei, University of West Florida, USA


Overview

Commonly, payment can be performed traditionally via cash or other major financial innovations such as ATM, credit or debit cards, and electronic fund transfer (Harris and Wonglimpiyarat, 2019).  With recent advances in mobile technology, mobile payment has emerged as a new form of payment service (Alkhowaiter, 2020). Through mobile telecommunications networks and proximity technologies, consumers could now pay through smart mobile devices via WeChat Wallet, Alipay Wallet, Samsung Pay, Apple Pay, and PayPal (Gong et al., 2020; Zhao et al., 2019). This alternative payment system has not only disrupted the traditional ways of conducting business but has also spurred a new business climate through the facilitation of business transactions of any time, anywhere and for anyone (de Luna et al., 2019). 

Apart from those on mobile payment adoption and acceptance studies (for example Cao et al., 2018; Kalinic et al., 2019; Liébana-Cabanillas et al., 2018; Slade et al., 2015; Verkijika, 2020), some studies investigated mobile payment from emerging and new perspectives. For instance, Xu et al. (2020) opined that the blockchain-based cryptocurrency and mobile payment could be related by proposing the cryptocurrency mobile payment. Putri et al. (2019), on the other hand, observed that gamification could be incorporated into the mobile payment to encourage usage. Besides, the embrace of mobile payment among businesses seems to deliver positive outcomes such as brand loyalty (Ramadan and Aita, 2018). Other than these light sides, Whisker and Lokanan (2019) considered the dark side of mobile payment and explored the roles of mobile payment in money laundering. At this point of development, some information system theories have also been proposed to delineate the research on mobile payment (Alkhowaiter, 2020; Karsen et al., 2019). Despite the increasing theoretical depth, theories from other disciplinary fields (e.g., sociology, tourism, psychology, service, marketing, hospitality) remain fragile. 

Accordingly, hoping to dedicate to practitioners and the current state of knowledge, this special issue endeavours to provide a platform for scholars and industry practitioners to further advance mobile payment research by exploring mobile payment from emerging and new perspectives. Practically, before mobile payment goes mainstream, mobile payment service providers could offer a better and secure mobile payment service by integrating new components into mobile payment or developing a new application of mobile payment. Policymakers could also further consider relevant laws to regulate mobile payment better. Theoretically, it is hoped that this special issue could set new research directions for scholars by exploring the unexplored horizon of mobile payment. In view of the growing interest and the scarcity of theories outside the information system domain, this special issue will further add to the advancement of theories in mobile payment studies. With these aims, this special issue is interested in both quantitative and qualitative studies that address some of the topics listed below:

  • The emerging applications of mobile payment in banking, gaming, healthcare, shopping, tourism, hospitality, and government
  • Innovation issues in mobile payment
  • Cryptocurrency mobile payment
  • Gamification in mobile payment
  • Case studies, lessons learned, challenges, critical success factors and experience associated with mobile payment implementation
  • The current and future trends of mobile payment
  • The usage of mobile payment for illegal activities
  • The dark sides of mobile payment
  • Issues in mobile payment management and the impact on organizations
  • Application of mobile payment in business
  • Social, political, cultural implications on mobile payment
  • Business strategies, policies related to mobile payment
  • Privacy concerns, security and trust in mobile payment rollout
  • Government issues and law with regards to mobile payment
  • The positive/negative outcomes of embracing mobile payment.

Generally, these types of submissions would not fit into the scope of this Special Issue:

  • Papers that require mathematics equations, protocols, algorithms to develop, test and analyze concepts or findings.


Submission Procedure

Only original and unpublished research papers shall be considered. All papers are refereed through a peer-review process. In preparing manuscripts, authors are asked to follow the Author Guidelines available on the journal homepage at https://www.emeraldgrouppublishing.com/journal/intr?id=INTR#author-guidelines Submissions to this journal are through the ScholarOne submission system here: https://mc.manuscriptcentral.com/intr

Major Dates

Submissions open: 1st April 2021
Deadline for full paper submissions: 1st July 2021
Author notification: 1st October 2021
Final decisions: 1st February 2022


Contact the Guest Editors

For any questions or concerns about this call for papers, please contact any of the guest co-editors below:

Associate Professor Dr. Garry Wei-Han Tan
UCSI University, Kuala Lumpur, Malaysia
Email: [email protected]

Professor Dr. Keng-Boon Ooi
UCSI University, Kuala Lumpur, Malaysia
mail: [email protected]

Professor Yogesh K. Dwivedi
Swansea University, UK
Email: [email protected]

Professor Dr. June (Jun) Wei
University of West Florida, USA
Email: [email protected]


Editorial Review Board

  • Ting Peng Liang - Professor, National Sun Yat-sen University, Taiwan
  • Patrick Y.K. Chau - Professor, Nottingham University, China
  • Alex Koohang - Peyton Anderson Eminent Scholar and Endowed Chair in Information Technology, Professor, Middle Georgia State University, USA
  • Binshan Lin - BellSouth Corporation Professor, Louisiana State University Shreveport, USA
  • Thompson Sian Hin Teo - Professor, National University of Singapore, Singapore 
  • Qingfei Min - Professor, Dalian University of Technology, China
  • Francisco Liébana-Cabanillas - Associate Professor, University of Granada, Spain
  • Shan L. Pan - AGSM Scholar and Professor, University of New South Wales, Australia
  • Anil Bilgihan - Associate Professor, Florida Atlantic University, USA
  • Melody Kiang - Professor, California State University Long Beach, USA
  • In Lee - Cecil. P. McDonough Endowed Professor, Western Illinois University, USA
  • Shuchih Ernest Chang - Professor, National Chung Hsing University, Taiwan
  • Dion Hoe Lian Goh - Associate Professor, Nanyang Technological University, Singapore
  • Hui Wen Chuah - Assistant Professor, Asia University, Taiwan
  • Nripendra P. Rana - Professor, University of Bradford, UK
  • Chin Ling Chen - Professor, Chaoyang University of Technology, Taiwan
  • Lai Ying Leong - Assistant Professor, Universiti Tunku Abdul Rahman, Malaysia
  • Wu He - Associate Professor, Old Dominion University, USA
  • Dong Hee Shin - Professor, Sungkyunkwan University, South Korea
  • Mostafa Al-Emran - Lecturer, The British University in Dubai, UAE
  • Wen Lung Shiau - Professor, Zhejiang University of Technology, China
  • Yujong Hwang - Associate Professor, DePaul University, USA
  • Mark W.S. Chun - Associate Professor, Graziadio Business School, USA
  • Jae Nam Lee - Professor, Korea University Business School, South Korea
  • Kevin K.Y. Kuan - Senior Lecturer, The University of Sydney, Australia
  • Lai Wan Wong - Assistant Professor, Xiamen University Malaysia, Malaysia
  • Wei Thoo Yue - Professor, Hong Kong City University, China


References

Alkhowaiter, W.A. (2020), “Digital payment and banking adoption research in Gulf countries: A systematic literature review”, International Journal of Information Management, Vol. 53, 102102.

Cao, X., Yu, L., Liu, Z., Gong, M. and Adeel, L. (2018), “Understanding mobile payment users’ continuance intention: a trust transfer perspective”, Internet Research, Vol. 28 No. 2, pp. 456–476.

de Luna, I.R., Liébana-Cabanillas, F., Sánchez-Fernández, J. and Muñoz-Leiva, F. (2019), “Mobile payment is not all the same: The adoption of mobile payment systems depending on the technology applied”, Technological Forecasting and Social Change, Vol. 146, pp. 931-944.

Gong, X., Zhang, K.Z.K., Chen, C., Cheung, C.M.K. and Lee, M.K.O. (2019), “What drives trust transfer from web to mobile payment services? The dual effects of perceived entitativity”, Information and Management, Vol. 57 No.7, 103250.

Harris, W. L., and Wonglimpiyarat, J. (2019), "Blockchain platform and future bank competition", Foresight, Vol. 21, No. 2, pp. 625-639.

Kalinic, Z., Marinkovic, V., Molinillo, S. and Liébana-Cabanillas, F. (2019), “A multi-analytical approach to peer-to-peer mobile payment acceptance prediction”, Journal of Retailing and Consumer Services, Vol. 49, pp. 143–153.

Karsen, M., Chandra, Y.U. and Juwitasary, H. (2019), “Technological factors of mobile payment: A systematic literature review”, Procedia Computer Science, Vol. 157, pp. 489–498.

Liébana-Cabanillas, F., Marinkovic, V., Ramos de Luna, I. and Kalinic, Z. (2018), “Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach”, Technological Forecasting and Social Change, Elsevier BV, Vol. 129, pp. 117–130.

Putri, M.F., Hidayanto, A.N., Negara, E.S., Budi, N.F.A., Utari, P. and Abidin, Z. (2019), “Gratification Sought in Gamification on Mobile Payment”, 3rd International Conference on Informatics and Computational Sciences, IEEE, Semarang, Indonesia, pp. 1–6.

Ramadan, R. and Aita, J. (2018), “A model of mobile payment usage among Arab consumers”, International Journal of Bank Marketing, Vol. 36 No. 7, pp. 1213–1234.

Slade, E.L., Dwivedi, Y.K., Piercy, N.C. and Williams, M.D. (2015), “Modeling Consumers’ Adoption Intentions of Remote Mobile Payments in the United Kingdom: Extending UTAUT with Innovativeness, Risk, and Trust”, Psychology and Marketing, Vol. 32 No. 8, pp. 860–873.

Verkijika, S.F. (2020), “An affective response model for understanding the acceptance of mobile payment systems”, Electronic Commerce Research and Applications, Vol. 39, 100905.

Whisker, J. and Lokanan, M.E. (2019), “Anti-money laundering and counter-terrorist financing threats posed by mobile money”, Journal of Money Laundering Control, Vol. 22 No. 1, pp. 158–172.

Xu, L., Chen, L., Gao, Z., Carranco, L., Fan, X., Shah, N., Diallo, N., et al. (2020), “Supporting Blockchain-Based Cryptocurrency Mobile Payment with Smart Devices”, IEEE Consumer Electronics Magazine, Vol. 9 No. 2, pp. 26–33.

Zhao, H., Anong, S.T. and Zhang, L. (2019), “Understanding the impact of financial incentives on NFC mobile payment adoption: An experimental analysis”, International Journal of Bank Marketing, Vol. 37 No. 5, pp. 1296–1312.