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Awards for Excellence - 2019

Outstanding Papers

Award journal index

Business Process Management Journal


Volume 24 issue 4
Procurement 4.0: factors influencing the digitisation of procurement and supply chains
Florian Bienhaus, Abubaker Haddud

Highly commended

Volume 24 issue 1
A Review of Service Quality and Service Delivery: Towards A Customer Co-Production and Customer-Integration Approach
Zyad M. Alzaydi, Ali Al-Hajla, Bang Nguyen, Chanaka Jayawardhena

Volume 24 issue 1
ERP Benefits Capability Framework: Orchestration Theory Perspective
Amgad Badewi, Essam Shehab, Jing Zeng, Mostafa Mohamad

Volume 24 issue 3
Business process management – at the crossroads
Monika Klun, Peter Trkman