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Awards for Excellence - 2017

Outstanding Papers

Award journal index

International Journal of Contemporary Hospitality Management


Volume 28 issue 1
Maximizing online bookings through a multi-channel-strategy
Pietro Beritelli, Roland Schegg

Highly commended

Volume 28 issue 9
Analysis of satisfiers and dissatisfiers in online hotel reviews on social media
Bona Kim, Seongseop Kim, Cindy Y. Heo

Volume 28 issue 2
Co-creation and higher order customer engagement in hospitality and tourism services
Prakash K. Chathoth, Gerardo R. Ungson, Robert J. Harrington, Eric S.W. Chan

Volume 28 issue 4
Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees
Lu Lu, Allan Cheng Chieh Lu, Dogan Gursoy, Nathan Robert Neale

Volume 28 issue 2
Online and social media recruitment
Adele Ladkin, Dimitrios Buhalis

Outstanding reviewers

Wan Yang
Roy Zhao