Product Information:-

  • Journals
  • Books
  • Case Studies
  • Regional information
Request a service from our experts.

Awards for Excellence - 2016

Outstanding Papers

Award journal index

The TQM Journal


Volume 27 issue 1
Prioritizing quality problems in SMEs: a methodology
Humberto Nuno Teixeira, Isabel Lopes, Sérgio Sousa

Highly commended

Volume 27 issue 3
Quality management
Albert Weckenmann, Goekhan Akkasoglu, Teresa Werner

Volume 27 issue 2
Performance journey mapping: a service performance assessment framework
Angelika Höber, Elisabeth Pergler, Doris Weitlaner, Hans-Peter Grahsl

Volume 27 issue 3
Why are companies still struggling to reach higher continuous improvement maturity levels? Empirical evidence from high performance companies
Daniel Jurburg, Elisabeth Viles, Carmen Jaca, Martin Tanco