How we are working to make our web-based information, services and learning resources accessible to all users.
It is our policy to make reasonable adjustments in order to make all web-based information, services and learning resources on our websites accessible to all users.
For HTML web pages, we follow W3C guidelines. W3C is the governing authority on web development standards and practices. The W3C defines three accessibility levels in its Web Content Accessibility Guidelines (WCAG), in increasing levels of accessibility; these are A, AA, and AAA.
We aim to make all public web pages meet level AA where possible, and have been implementing content measures to support this goal, including:
- the provision of screen-readable copy alternatives in the case of infographics, podcasts and animated videos
- a focus on contrast levels where text appears over hero images
- changing PDF content to HTML
- the removal of carousels and animations (work in progress)
- changes in type size and heading hierarchy
Please be aware that due to the large number of pages contained in this website, there may be some instances where pages do not conform to all the WCAG AA standard. To address this, we're establishing a roadmap for accessibility, the next step of which is to secure an audit of this site to check how we're doing, then to set out a plan for fixing any issues that are identified.
We'll be updating this page as each stage is reached, and will indicate what we're working on.
We follow a group of policies and guidance statements to ensure that our company operates in a way that meets, or exceeds, the requirements of our customers and meets all legal requirements.
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