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We have multiple resources to assist our users in familiarizing themselves with Emerald’s research platform.

We have a wide range of support materials available including quick guides, a library administrator guide and an extensive collection of online tutorials to meet your needs.

If you require more information, please feel free to contact us at support@emeraldinsight.com and we will be delighted to help.

For users

Quick guides

Take a look at these quick reference guides which will help you get the most out of the Emerald research platform. Creating an account, searching and browsing and mobile pairing are the key topics covered.

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For librarians

Administrator guide

A quick reference guide to using the institutional administration area of the Emerald research platform.

As a library administrator, the administration area allows you to manage multiple aspects of your institutional account and holdings.

Trusted Proxy Server authentication Tutorial

Access tokens guide

This document provides an overview of access tokens, including: "what is an access token and why do I need one?", in addition to guidance on how to activate tokens.