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How to order

 

Before ordering, please read our terms and conditions of sale.

When placing an order with Emerald, we would greatly appreciate it if you could provide the following information:

  1. Invoice/agent address
  2. Subscriber and delivery address
  3. Journal name
  4. Volume number and year of publication
  5. Emerald reference number (if a renewal)
  6. Total value (if unsure, please confirm the price with Emerald first)

All subscription agents please note that before we can process any orders, we require your customer’s full organization name and address.

Payment terms


Image: Terms.

All invoices must be paid within 28 days. Subscriptions are payable annually in advance. No online access will be available, nor will print issues be dispatched until payment is received.

If you subscribe direct through Emerald, your payment should be sent to our UK office at the address below. If your subscription is held via a subscription agent, please contact them with regards to your order.

Subscriptions are payable annually in advance, and can be made via the methods below.

Cheques


Payment can be made by cheque or drafts made payable to Emerald Group Publishing Limited, and marked for the attention of the Subscriptions Department.

Credit cards


Emerald can accept payments via Visa, MasterCard or American Express.

If you would like to pay via credit card, please quote your card number, expiry date, 3 digit security code (located on the back of you card) and cardholder’s name. However, in case there are any problems with your order, please also include a contact e-mail address or telephone number.

Bank transfer


Payment may also be made via Bankers Automated Clearing Services (BACS).

Our bank details are as follows:


Barclays Bank Plc,
10 Market Street
Bradford
BD1 1NR
England

Account Name: Emerald Publishing Limited

Additional bank account details


Currency

Account Number  

Additional Information
£GBP 40508470 Sort Code: 20-11-81 
IBAN: GB78 BARC 201181 40508470
SWIFT/BIC: BARCGB22
$USD 87855777 IBAN: GB48 BARC 201181 87855777
SWIFT/BIC: BARCGB22
$AUD 78583077 IBAN: GB31 BARC 201181 78583077
SWIFT/BIC: BARCGB22
€EURO 79384844 IBAN: GB06 BARC 201181 79384844
SWIFT/BIC: BARCGB22

To avoid confusion when paying via BACS, please send your remittance advice quoting our account reference or invoice number direct to the Subscriptions Department at the UK address below.

VAT


Image: VAT.VAT at the applicable rate is due on print issues delivered within the EU and electronic services provided to customers located within the EU, unless a VAT exemption certificate is produced.

For non-UK EU business customers who are able to produce a valid VAT number, VAT may be zero rated, subject to the reverse charge, on portion of the invoice relating to electronic services provided outside the UK. For EU customers unable to provide a VAT number, VAT has been charged on the electronic services using the rate applicable to the country where the customer is located.

VAT may be zero rated provided delivery is to a non-EU address or service provided to a customer located outside the EU or South Africa.

Emerald Publishing reserves the right to change the price on the change of rate of VAT.

Subscription orders and enquiries

Orders and queries should be sent to our UK head office in the first instance, however, should you prefer you can also contact our offices worldwide.

Image: Map.

United Kingdom, Europe and rest of the world:

Emerald Publishing
Subscriptions Department
Howard House
Wagon Lane
Bingley
United Kingdom
BD16 1WA

Tel:  + 44 (0)1274 785 281
Fax: + 44 (0)1274 785 200

E-mail: subscriptions@emeraldinsight.com

Offices worldwide

View details of our worldwide offices.

Single issues and back volumes


Single issues and back volumes published within the last year are available for purchase while stocks last and are charged at the year of publication's rate. Please note that we would require pre-payment for any single or back issue orders.

For more information about the availability of single and back issues, please contact subscriptions@emeraldinsight.com

Hard copy print backsets, back volumes and back issues of volumes prior the the current and previous year can be ordered from:

PSC
11 Main Street
Germantown
New York, NY 12526
USA

Tel:  + 1 518 537 4700
Fax: + 1 518 537 5899
E-mail: psc@periodicals.com


View backstock information on all Emerald titles.

Purchasing individual articles


Image: Articles.

To purchase individual articles direct from the website, you will first need to register a profile account with Emerald. This can be completed via this form.

Once you have logged in with your newly created profile account login details, you can search or browse to the article of interest and click "add to cart" on the right hand side. You will now be directed through the e-commerce system to complete your transaction.

Once your transaction is complete, ensure you are returned to the Emerald website. If you are not automatically re-directed, click the re-direct link provided. Any articles that you may have purchased will be available to download for a period of 30 days and will always be accessible from your account for this period by clicking  the "admin" option in the top right corner of our website. On the following page, please select "Access Entitlements". Here you will be able to view your purchased content under "Item Purchase".

If you experience any difficulties or have any questions please contact support@emeraldinsight.com