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Emerald journal news

IJCHM Best Paper Award

Award presentation.
During the 21st Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism, IJCHM sponsored the best paper award. The award was given to Haemi Kim & Hailin Qu from Oklahoma State University, Stillwater, Oklahoma, USA for their paper: The consequences of experienced customer incivility in the hospitality industry. Congratulations again to our winners.