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Emerald journal news


Literati Award Winners 2014: Marketing Intelligence & Planning

We are pleased to announce that the 2014 Literati Award winners for Marketing Intelligence & Planning are as follows.


Outstanding Paper


The ways companies really answer consumer complaints

Arnaldo L. Ryngelblum, Nadia W.H. Vianna, Celso A. Rimoli

Volume 31, Issue 1


Highly Commended Paper


Building a unique online corporate identity

Zulhamri Abdullah, Shahrina Md Nordin, Yuhanis Abdul Aziz

Volume 31, Issue 5


Customer relationship management: the evolving role of customer data

Hannu Saarijärvi, Heikki Karjaluoto, Hannu Kuusela

Volume 31, Issue 6


The key dimensions of luxury from a UK consumers' perspective

Keith Walley, Paul Custance, Paul Copley, Sue Perry

Volume 31, Issue 7


Outstanding Reviewer


Dilani Jayawarna

University of Liverpool, UK


Lesley Ledden

Kingston University, UK

 

For a full list of award winners for all journals, please click here. Congratulations to everyone who has won an award!