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TBL (Triple Bottom Line) sustainability and CSR (Corporate Social Responsibility) driven performance measurement systems


Special issue call for papers from International Journal of Productivity and Performance Management

Guest Editors

Prof. Jitesh J. Thakkar, Department of Industrial and Systems Engineering, Indian Institute of Technology Kharagpur, India
Prof. B. Mahanty, Department of Industrial and Systems Engineering, Indian Institute of Technology Kharagpur, India
Prof. J. Maiti, Department of Industrial and Systems Engineering, Indian Institute of Technology Kharagpur, India

Submission deadline: 15th July 2019

TBL (Triple Bottom Line) sustainability and CSR (Corporate Social Responsibility) are increasingly receiving attention as strategic business initiatives for both large and small scale industries. These are the strategic decisions whereby an organization accepts an obligation to society. In-turn, this helps the companies to expand their geographical reach and explore international markets, collaborations, new business ventures. This brings the strategic advantages like improved brand image, increased customer and employee satisfaction and hence an opportunity to create new revenue streams. Performance measurement can be defined as the process of quantifying the efficiency and effectiveness of action. It is “the periodic measurement of progress toward explicit short-run and long-run objectives and the reporting of the results to decision makers in an attempt to improve program performance” (Neely et al., 1995). Today, organizations need to revamp their performance measurement system with TBL and CSR focus. This expects them to discover and test new performance indicators in both theory and practice. The industries need to look for business process reengineering or restructuring of the business with respect to TBL and CSR oriented performance systems.

The present body of literature reports measures to evaluate TBL (Triple Bottom Line) sustainability such as economic: operating cost, total sales, economic value retained, employee wages and benefits; environmental: reduction in energy consumption, reduction in resources consumption, reduction in greenhouse gas emissions, certifications (International organisation for standardisation (ISO)/occupational health and safety management systems); social: child labour, disclosure of environmental initiatives to the public, employee well-being, training and education. The ongoing initiatives of the industries in-terms of implementing ISO 14000 and stringent CSR (Corporate Social Responsibility) norms has put the supply chain entities under serious pressure of achieving high productivity and high quality with least damage to environmental and social aspects. This demands industries and researchers to develop investigate relationships among key performance indicators and develop TBL-CSR oriented frameworks for continually monitoring and improving product, process and organizational performance. There is also a need to develop implementation guidelines for the deployment and maintenance of TBL-CSR focused performance measurement systems.

This special issue invites detailed research exploring impact of TBL-CSR oriented performance measurement from both industry professionals and academic researchers. The special issue will extend an opportunity to academic and industry researchers for sharing the real time practices and scientifically tested investigations.

Purpose and prospective themes of the special issue

Academic researchers and industry professionals are trying to discover measures and metrics for improving TBL (Triple Bottom Line) – Economical, Environmental and Social sustainability of the industry. The expectations raised by international organizations like UN, WTO etc. for adopting sustainable practices have put the organizations under competitive pressures. The special welcomes the authors to contribute high quality data driven research towards theory building on TBL-CSR driven performance measurement systems. The contributions from both manufacturing and service industry will receive an attention. The research significantly advancing the present body of knowledge in the area will receive high priority. The authors are expected to tightly link their findings with detailed recommendations and implementation guidelines. The paper should extend strong managerial implications for achieving TBL-CSR competitive advantage. The special issue welcomes contributions from practitioners and academic researchers with  a specific emphasis on a) detailed empirical investigations extending the existing body of knowledge with a special focus on TBL-CSR performance measurement system; b) assessment of existing performance measurement system for TBL-CSR requirements and raising the critical issues for future developments; c) innovative and practically implementable performance measurement frameworks targeting TBL-CSR dimensions with ease in business process reengineering and organizational restructuring. The special has an aim to develop detailed insights and policy guidelines for practitioners, researchers and government agencies. 

Themes relevant to this special issue include, but not limited to:

  • Business process reengineering with TBL and CSR performance indicators
  • Design of performance measurements system for TBL-CSR competitiveness
  • Investigation and testing of existing measures for TBL-CSR practices
  • Evaluation and upgradation of existing performance measurement frameworks for TBL-CSR implementation
  • Organizational restructuring and fit within industry and supply chain under TBL-CSR focus

The lists of themes are meant to define the broader context of the special issue. We welcome a diversity of research on the topic. However, it is expected that the articles must deliver extensive policy implications for the various stakeholders of the business.

The manuscript length requirements are between 7,000 and 10,000 words. The research contribution with too much theoretical, conceptual or mathematical orientation does not fit into the scope of this special issue.

Paper submission

Authors should submit their manuscripts in MSWord to http://mc.manuscriptcentral.com/ijppm.

Authors must select "Special Issue: TBL (Triple Bottom Line) sustainability and CSR (Corporate Social Responsibility) driven performance measurement systems " when selecting the article type.

By submitting a manuscript author(s) certify that the contribution is original and has not been published or is under consideration for publication elsewhere and that no part of the material breaches the right of others. All articles will be double-blind peer reviewed by at least two anonymous referees. Authors are advised to ensure that their submission conforms to the IJPPM author’s guidelines at:

http://www.emeraldgrouppublishing.com/products/journals/author_guidelines.htm?id=ijppm

References

Farrington, T, Curran, R., Gori, K., O’Gorman, K.D. and Queenan, C. J. (2017), "Corporate social responsibility: reviewed, rated, revised", International Journal of Contemporary Hospitality Management, Vol. 29 No. 1, pp. 30-47.

Gopal, P.R.C. and Thakkar, J. (2012), "A review on supply chain performance measures and metrics: 2000-2011", Intenational Journal of Productivity and Performance Management, Vol. 61 No. 5, pp. 518 – 547.

Isaksson, R. B., Garvare, R. and Johnson, M. (2015), "The crippled bottom line –measuring and managing sustainability", International Journal of Productivity and Performance Management, Vol. 64 No. 3, pp. 334-355.

Okongwu, U., Morimoto, R. and Lauras, M. (2013), "The maturity of supply chain sustainability disclosure from a continuous improvement perspective", International Journal of Productivity and Performance Management, Vol. 62 No. 8, pp.827-855.

Tajbakhsh, A. and Hassini, E. (2015), "Performance measurement of sustainable supply chains: a review and research questions", International Journal of Productivity and Performance Management, Vol. 64 No. 6, pp. 744-783.

Taticchi, P., Tonelli, F. and Pasqualino, R. (2013), "Performance measurement of sustainable supply chains: A literature review and a research agenda", International Journal of Productivity and Performance Management, Vol. 62 No. 8, pp. 782-804.