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Generation of Public Value through Smart Technologies and Strategies


Special issue call for papers from International Journal of Public Sector Management

International Journal of Public Sector Management

Special Issue Call for Papers

Generation of Public Value through Smart Technologies and Strategies

Theme

International Journal of Public Sector Management is seeking scholarly manuscripts for a special issue on Generation of Public Value through Smart Technologies and Strategies, scheduled for publication in the first semester of 2019. International Journal of Public Sector Management focuses on the common issues which public sector managers, administrators and policy-makers face in a world of over-improving efficiency and effectiveness in situations of scarce resources and rising public expectations. Theory, concepts, methods and practical experience are all drawn upon. A blind review process ensures the journal's validity and relevance. International Journal of Public Sector Management its necessity from public demands for higher standards of service and commitment to improvement. These demands, balanced against shrinking budgets and staff levels, leave the public sector manager requiring all the information and ideas available, as well as experience, to motivate a demoralized workforce, satisfy government officials and win over an increasingly hostile public.

Scope and focus of the Special Issue

This special issue targets high-quality research on topics related to Generation of Public Value through Smart Technologies and Strategies from different perspectives, including economic, social, legal, and political lenses. It also looks for studies highlighting different dimensions of public management, including transparency, openness, and accountability; public-private partnerships; human resources satisfaction and improvement; communication and marketing; crowd-sourcing, collaboration, and citizen participation in the public sector; new governance forms; smart design of public services; policy effectiveness; and post-New Public Management discourses and theories.

Smart technologies may include different tools and applications such as Big Data, Cloud Computing, Blockchain, Internet of Things (IoT), Artificial Intelligence (AI), crowdsourcing platforms, open data portals, microblogging, social networking, multimedia sharing, virtual worlds, online participatory platforms, among others. The study of these smart technologies and their corresponding strategies in public management is important to understand the process by which governments and citizens exchange information. In other words, smart technologies have the potential to transform the mediation process between government actors and the citizenry, which could have a significant impact on the co-creation of services and the delivery of public value.

Different public agencies across the world have recently experienced advances in this field, but the impact of smart technologies and strategies on public management is not clear. Therefore, this special issue will assess the existing potentials, pitfalls, opportunities, and/or risks derived from the implementation of smart technologies in public management to foster co-creation of services and the generation of public value. The papers are expected to emphasize public management implications (including “post-New Public Management” and Web 2.0) of smart technologies and strategies and how and why they can make a difference in the process of value creation of public services and data.

Intended Contributions

This special issue will welcome contributions from different perspectives and areas of research on Generation of Public Value through Smart Technologies and Strategies. It is oriented to bring together international, high-quality research to produce theoretical and empirical insights on aspects related to the adoption, use, results, and impacts of smart technologies. In recent issues, International Journal of Public Sector Management has hosted related contributions on public value and co-creation of public services, including areas such as public innovation, transparency, open governance, collaboration in public services, good governance, public-private partnerships, and organizational performance. This special issue aims to provide a broad perspective on the possibilities of smart technologies to foster the co-creation of public services and the generation of public value in management processes, based on the collaborative, social, and horizontal nature of smart technologies.

This special issue welcomes conceptual, empirical, qualitative, quantitative and mixed-method research papers. Topics may include, but are not limited to, the following:

     Theories and discourses on Generation of Public Value through Smart Technologies and Strategies. The interplay between co-creation of public services, public value, and smart technologies opens up a cutting-edge field of research and a theoretical challenge for post-New Public Management theories and approaches. What theories and discourses can be applied to improve the analysis and understanding of public management based on smart technologies?

    Approaches to Generation of Public Value through Smart Technologies and Strategies in Public Administration. Management of smart technologies in the public sector is based on political vision and strategic implementation. Who should engage in formulating those policies, and how can or should different governmental actors and social agents participate?

     Policies for implementation of smart technologies and strategies in public management to create public value with the co-creation of services. Successful implementation of smart technologies in government depends on careful attention to different features of the public sector. What are the most relevant managerial issues to adequately achieve the objectives of smart technology implementation in public organizations?

    Human aspects are related with the development of public value and the co-creation of services through smart technologies. This wave of technological innovation introduces new managerial requirements in public agencies, including human resource management, new public sector profiles, and social competencies. How should government leaders manage smart technologies for public employees and citizens and what competencies should they acquire to successfully meet those management challenges?

      Crowd-sourcing, co-production, and citizen participation in the public sector through smart technologies to deliver public value. Social engagement is a fundamental part of the adoption and diffusion of smart technologies in government. How do smart technologies facilitate crowd-sourcing, co-production, and citizen participation with the public sector and how do those activities create public value?

      Public management use of data and information from smart technology applications, including data collaboratives, big data, artificial intelligence, and open data portals, among others. The use of smart technologies amplifies the data at the disposal of public agencies. What are the most pressing data needs among government organizations? How can government agencies use data derived from citizens to create public value? To what extent can co-creation of public services be developed using smart technologies?

      Effects derived from the use of smart technologies in public management. The revitalization of co-creation practices with smart technologies may alter different areas of public management, government-market relationships, and the relationship between government and the citizenry. What are the most important social, economic, legal, and political effects of smart technologies that public agencies should address in the near future?

     Limitations and challenges of smart technologies to create public value and co-create services with citizens. Different challenges and threats remain as new ones emerge for smart technologies in public management. What are the most salient challenges derived from the use and diffusion of smart technologies in public sector management?

      Special Issue Guest Editors:

The special issue is being edited by Dr. J. Ignacio Criado (Department of Political Science and International Relations, Universidad Autónoma de Madrid, Spain) and Dr. J. Ramon Gil-Garcia (Center for Technology in Government and Rockefeller College of Public Affairs & Policy, University at Albany, State University of New York, USA).

Submission procedure and important dates

The submission procedure will follow the usual norms and regulations of International Journal of Public Sector Management and EMERALD. The issue is expected to be ready for publication at 2018, based on the following timeline:

Call for Papers: Fall 2017

Article proposal due (not more than 1000 words): December 15, 2017

Proposal notification sent: January 15, 2018

Full articles submissions due: March 1, 2018

Peer review results: July 1, 2018

Final revised papers due: September 15, 2018

Notification of final acceptance: November 1, 2018

Publication: Beginning 2019