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Awards for Excellence - 2018

Outstanding Papers

Award journal index

International Journal of Contemporary Hospitality Management


Volume 29 number 5
Customer relationship management (people, process and technology) and organisational culture in hotels
Roya Rahimi

Highly commended

Volume 29 number 9
Inside the sharing economy
Ge Zhu, Kevin Kam Fung So, Simon Hudson

Volume 29 number 1
Customer satisfaction, service quality, and customer value: years 2000-2015
Haemoon Oh, Kawon Kim

Volume 29 number 1
Sharing tourism experiences in social media
Marios D. Sotiriadis

Outstanding reviewers

Melissa Baker,
Mehmet Ali Koseoglu