Awards for Excellence - 2016

Outstanding Papers

Award journal index

Journal of Service Theory and Practice


Volume 25 number 2
Prosumer motivations in service experiences
Jennifer Chandler, Steven Chen

Highly commended

Volume 25 number 5
Determining value in a complex service setting
Carolin Plewa, Jillian C. Sweeney, David Michayluk

Volume 25 number 5
Stigmatized service workers in crisis: mitigating the effects of negative media
Simon J. Pervan, Liliana L. Bove

Volume 25 number 1
Trend spotting and service innovation
Tor W. Andreassen, Line Lervik-Olsen, Giulia Calabretta

Outstanding reviewers

Jonas Holmqvist
Christoph Breidbach