Login

Login
Welcome:
Guest

Product Information:-

  • For Journals
  • For Books
  • For Case Studies
  • Regional information
Real World Research - #RealWorldResearch
Request a service from our experts.

Awards for Excellence - 2014

Outstanding Papers


Award journal index



Marketing Intelligence & Planning

Winner

Volume 31 number 1
The ways companies really answer consumer complaints
Arnaldo L. Ryngelblum, Nadia W.H. Vianna, Celso A. Rimoli

Highly commended

Volume 31 number 5
Building a unique online corporate identity
Zulhamri Abdullah, Shahrina Md Nordin, Yuhanis Abdul Aziz

Volume 31 number 6
Customer relationship management: the evolving role of customer data
Hannu Saarij

Volume 31 number 7
The key dimensions of luxury from a UK consumers' perspective
Keith Walley, Paul Custance, Paul Copley, Sue Perry

Outstanding reviewers

Dr Dilani Jayawarna
Lesley Ledden