Emerald: Outstanding Paper Awards

Product Information:-

  • Journals
  • Books
  • Case Studies
  • Regional information
Real World Research - #RealWorldResearch
Request a service from our experts.

Awards for Excellence - 2014

Outstanding Papers

Award journal index

International Journal of Quality and Service Sciences


Volume 5 number 3
Managing and improving service quality in higher education
Moshe Sharabi

Highly commended

Volume 5 number 1
Customer involvement in service production, delivery and quality: the challenges and opportunities
Hossein Dadfar, Staffan Brege, Sedigheh Sarah Ebadzadeh Semnani

Volume 5 number 1
Lean and six sigma - critical success factors revisited
Dag N

Volume 5 number 4
Can emotional scaling methods improve quality in services?
David Longbottom, Amir Modjahedi

Outstanding reviewers

Associate Professor Abd Manaf Noor Hazilah
Dr Terje Slatten