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Awards for Excellence - 2013

Outstanding Papers


Award journal index



The TQM Journal

Winner

Volume 6 number 24
The impact of the recent banking crisis on customer loyalty in the banking sector: Developing versus developed countries
Lukasz Skowron, Kai Kristensen

Highly commended

Volume 4 number 24
Management responsibility for human errors
Jan M. Myszewski

Volume 1 number 24
Approach for measuring health-related quality management
Yvonne Lagrosen, Ingela Bäckström, Håkan Wiklund

Volume 1 number 24
A case study: Application of Six Sigma methodology in a small and medium-sized manufacturing enterprise
Prabhakar Kaushik, Dinesh Khanduja, Kapil Mittal, Pawan Jaglan