Product Information:-

  • Journals
  • Books
  • Case Studies
  • Regional information
Request a service from our experts.
Visit the JDAL journal page.

Awards for Excellence - 2012

Outstanding Papers

Award journal index

International Journal of Bank Marketing


Volume 29 number 5
Ethical reputation and value received: customer perceptions
Jay Prakash Mulki and Fernando Jaramillo

Highly commended

Volume 29 number 2
New insights into consumer confidence in financial services
Adele Gritten

Volume 29 number 3
Modelling customer loyalty in financial services: A hybrid of formative and reflective constructs
Chris Baumann, Greg Elliott and Hamin Hamin

Outstanding reviewers

Professor Merlin Simpson
Dr Christopher Gan