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Awards for Excellence - 2011

Outstanding Papers

Award journal index

Reference Services Review


Volume 38 number 1
What net generation students really want: Determining library help-seeking preferences of undergraduates
Lizah Ismail

Highly commended

Volume 38 number 1
Reference service without the desk
Theresa S. Arndt

Volume 38 number 2
A mobile future for academic libraries
Joan K. Lippincott

Volume 38 number 1
Web 2.0 for reference services staff training and communication
Jane P. Currie

Outstanding reviewers

Mary Ellen Spencer
David Tyckoson