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Awards for Excellence - 2010

Outstanding Papers

Award journal index

The TQM Journal


Volume 21 issue 4
Using critical incident technique (CIT) to capture the voice of the student
Jacqueline A. Douglas, Robert McClelland, John Davies and Lyn Sudbury

Highly commended

Volume 21 issue 5
Improve constantly and forever: The influence of W. Edwards Deming into the twenty-first century
Stephen B. Knouse, Paula P. Carson, Kerry D. Carson and Ronald B. Heady

Volume 21 issue 2
Exploring process management: are there any widespread models and definitions?
Klara Palmberg

Volume 21 issue 6
A proposed framework for combining ISO 9001 quality system and quality function deployment
Paulo A. Cauchick Miguel and José Celso Sobreiro Dias

Outstanding reviewers

Dr Arash Shahin
Balvir Talwar