Emerald: Outstanding Paper Awards

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Awards for Excellence - 2009

Outstanding Papers

Award journal index

International Journal of Bank Marketing


Volume 26 number 4
Market driving in retail banking
David Mart

Highly commended

Volume 26 number 5
Rebranding in the banking industry following mergers and acquisitions
Mary Lambkin and Laurent Muzellec

Volume 26 number 6
The effects of humour usage by financial advisors in sales encounters
Jasmin Bergeron and Marc-Antoine Vachon

Volume 26 number 7
Consumer acceptance of internet banking: the influence of internet trust
Sonja Grabner‐Kräuter, Rita Faullant

Outstanding reviewer

Spiros Gounaris