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Awards for Excellence - 2011

Outstanding Papers - Operations, Logistics & Quality


Award journal index



Asia-Pacific Journal of Business Administration

Winner

Volume 2 number 2
Patterns and motivations of successful women pursuing their careers in New Zealand call centres
Vivienne Hunt and Erling Rasmussen

Highly commended

Volume 2 number 1
Confucian moral roots of citizenship behaviour in China
Yong Han and Yochanan Altman

Volume 2 number 1
Psychological capital and authentic leadership: Measurement, gender, and cultural extension
Arran Caza, Richard P. Bagozzi, Lydia Woolley, Lester Levy and Brianna Barker Caza

Outstanding reviewer

Professor Alexander Kouzmin


Asian Journal on Quality

Winner

Volume 11 number 3
Environmental quality index (EQI) for industrial ventilation and occupational safety and health evaluation in manufacturing plant
A.M. Leman, M.Z.M. Yusof, A.R. Omar and W. Jung

Highly commended

Volume 11 number 2
A study on the difference of supply chain performance from the fitness between competitive priorities and supplier selection criteria
Jeong Soo Park and Deok Shin Chang

Outstanding reviewer

Professor Jungsuk Oh


Baltic Journal of Management

Winner

Volume 5 number 2
The extended business case for childcare and leave arrangements in Western and Eastern Europe
Laura den Dulk, Pascale Peters, Erik Poutsma and Paul E.M. Ligthart

Highly commended

Volume 5 number 1
Management orientation and export performance: the case of Norwegian ICT companies
Carl Arthur Solberg and Ulf H. Olsson

Volume 5 number 2
Building organizational trust in a low-trust societal context
Raminta Pucetaite, Anna-Maija Lämsä and Aurelija Novelskaite

Outstanding reviewers

Professor Tiit Elenurm
Professor Ralf Müller


EuroMed Journal of Business

Winner

Volume 5 number 1
Key determinants of service quality in retail banking
Evangelos Tsoukatos and Evmorfia Mastrojianni

Highly commended

Volume 5 number 1
A chaos analysis for Greek and Turkish equity markets
Alper Ozun, Mike P. Hanias and Panayiotis G. Curtis

Volume 5 number 2
The emergence of Chinese investment in Europe
Ruth Rios-Morales and Louis Brennan

Outstanding reviewer

Dr Alkis Thrassou


Industrial Management & Data Systems

Winner

Volume 110 number 1
Influencing knowledge workers: the power of top management
Sharmila Jayasingam, Mahfooz A. Ansari and Muhamad Jantan

Highly commended

Volume 110 number 2
Information systems outsourcing reasons and risks: a new assessment
Reyes Gonzalez, Jose Gasco and Juan Llopis

Outstanding reviewer

Dr Keng-Boon Ooi


International Journal of Logistics Management

Winner

Volume 21 number 1
Measuring the importance of attributes in logistics research
Michael S. Garver, Zachary Williams and Stephen A. LeMay

Highly commended

Volume 21 number 1
Inter-organisational costing approaches: the inhibiting factors
Marko Bastl, Tonci Grubic, Simon Templar, Alan Harrison and Ip-Shing Fan

Volume 21 number 3
Agency theory and quality fade in buyer-supplier relationships
Judith M. Whipple and Joseph Roh

Volume 21 number 1
Developing a scale for proactive improvement within logistics outsourcing relationships
Carl Marcus Wallenburg, A. Michael Knemeyer, Thomas J. Goldsby and David L. Cahill

Outstanding reviewers

Professor Booi Kam
Professor Zachary Williams


International Journal of Managing Projects in Business

Winner

Volume 3 number 1
Research and the future of project management
Peter W.G. Morris

Highly commended

Volume 3 number 1
Project management in the international development industry: The project coordinator’s perspective
Lavagnon A. Ika, Amadou Diallo and Denis Thuillier

Volume 3 number 1
Groupthink in temporary organizations
Markus Hällgren

Volume 3 number 1
Understanding mergers and acquisitions (M&As) from a program management perspective
Kersti Nogeste

Outstanding reviewer

Professor Peter Love


International Journal of Operations & Production Management

Winner

Volume 30 number 9
The effect of quality management on mass customization capability
Mehmet Murat Kristal, Xiaowen Huang and Roger G. Schroeder

Highly commended

Volume 30 number 1
Bundling resources across supply chain dyads: The role of modularity and coordination capabilities
Paulo J. Gomes and Sonia Dahab

Volume 30 number 3
Customer feedback mechanisms and organisational learning in service operations
Barbara Caemmerer and Alan Wilson

Volume 30 number 5
Trading interactions: supplier empathy, consensus and bias
Alistair Brandon-Jones, John Ramsay and Beverly Wagner

Outstanding reviewers

Professor Patrik Jonsson
Dr Mattias Johansson


International Journal of Quality & Reliability Management


International Journal of Quality and Service Sciences

Winner

Volume 2 number 3
Service productivity, quality and innovation: Implications for service-design practice and research
A. Parasuraman

Highly commended

Volume 2 number 1
Transitioning from service management to service-dominant logic: Observations and recommendations
Evert Gummesson, Robert F. Lusch and Stephen L. Vargo

Volume 2 number 2
Service quality implementation: problems and solutions
Moshe Sharabi and Moshe Davidow

Volume 2 number 3
Service quality on three management levels: A study of service quality in public tendering contracts
Carolina Camén


International Journal of Retail & Distribution Management


Journal of Advances in Management Research


Journal of Enterprise Information Management

Winner

Volume 23 number 4
An empirical analysis of the antecedents of adoption of online services: A prototype-based framework
Cagla Ozen Seneler, Nuri Basoglu and Tugrul U. Daim

Highly commended

Volume 23 number 2
The enterprise system as a part of an organization’s administrative paradox
Ulf Melin

Volume 23 number 5
An empirical study on the influences on the acquisition of enterprise software decisions: A practitioner’s perspective
Ramaraj Palanisamy, Jacques Verville, Christine Bernadas and Nazim Taskin


Journal of Manufacturing Technology Management

Dr Theo Williamson Award
Named after Dr Theo Williamson, who died in May 1992. He was Director of R&D at Molins plc and subsequently became Group Director at Rank Xerox. He was one of the great engineering innovators of his time and is probably best known for his work in developing System 24, acknowledged by the US Patent Office as the world’s first integrated flexible manufacturing system.

Winner

Volume 21 number 7
Key factors in global supply headquarters-subsidiary control systems
Julio Sánchez Loppacher, Raffaella Cagliano and Gianluca Spina

Highly commended

Volume 21 number 4
Transforming mass production contact centres using approaches from manufacturing
Marisa K. Smith, Peter D. Ball, Umit S. Bititci and Robert van der Meer

Volume 21 number 4
Challenges in transforming manufacturing organisations into product-service providers
Veronica Martinez, Marko Bastl, Jennifer Kingston and Stephen Evans

Volume 21 number 6
Equipment supplier/user collaboration in the process industries: In search of enhanced operating performance
Thomas Lager and Johan Frishammar


Journal of Modelling in Management

Winner

Volume 5 number 3
Applying a non-deterministic conceptual life cycle costing model to manufacturing processes
Ettore Settanni and Jan Emblemsvåg

Highly commended

Volume 5 number 1
Revisiting customer value analysis in a heterogeneous market
Wayne S. DeSarbo, Peter Ebbes, Duncan K.H. Fong and Charles C. Snow

Volume 5 number 2
Modeling the barriers of supply chain collaboration
A. Ramesh, D.K. Banwet and R. Shankar


Journal of Quality in Maintenance Engineering


Journal of Science and Technology Policy in China

Winner

Volume 1 number 1
From Cold War science diplomacy to partnering in a networked world: 30 years of Sino-US relations in science and technology
Richard P. Suttmeier

Highly commended

Volume 1 number 1
Shanzhai manufacturing – an alternative innovation phenomenon in China: Its value chain and implications for Chinese science and technology policies
Sheng Zhu and Yongjiang Shi

Volume 1 number 2
Technological innovation and culture: research needed for China and other countries
Don E. Kash

Volume 1 number 3
China's technological capability and Northeast Asian integration in electronics industry, 1974-2000
Ning Li

Outstanding reviewers

Dr Kaihua Chen
Dr Wei Hong


Journal of Service Management

Winner

Volume 21 number 5
Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Christian Grönroos and Pekka Helle

Highly commended

Volume 21 number 3
Emotion display rules at work in the global service economy: the special case of the customer
Alicia Grandey, Anat Rafaeli, Shy Ravid, Jochen Wirtz and Dirk D. Steiner

Volume 21 number 3
Organizational learning from customer feedback received by service employees: A social capital perspective
Jochen Wirtz, Siok Kuan Tambyah and Anna S. Mattila

Volume 21 number 3
A framework for evaluating the customer wait experience
Kelly A. McGuire, Sheryl E. Kimes, Michael Lynn, Madeline E. Pullman and Russell C. Lloyd

Outstanding reviewer

Professor Maria Holmlund


Journal of Technology Management in China


Management Research Review

Winner

Volume 33 number 6
The development and implementation of shared leadership in multi-generational family firms
John James Cater III and Robert T. Justis

Highly commended

Volume 33 number 4
A framework of theoretical lenses and strategic purposes to describe relationships among firm environmental strategy, financial performance, and environmental performance
Bruce Clemens and Lynn Bakstran

Volume 33 number 4
Decision making for transportation systems as a support for sustainable stewardship: Freight transport process evaluation using the ETIENNE-Tool
Edeltraud Guenther and Vera Greschner Farkavcová

Volume 33 number 1
Corporate entrepreneurship of IJVs in China
Theresa Lau, K.F. Chan, Susan H.C. Tai and David K.C. Ng


Managing Service Quality

Winner

Volume 20 number 1
Consumer trust in service companies: a multiple mediating analysis
Roland Kantsperger and Werner H. Kunz

Highly commended

Volume 20 number 5
E-services as resources in customer value creation: A service logic approach
Johanna Gummerus

Volume 20 number 4
The relative importance of service features in explaining customer satisfaction: A comparison of measurement models
Angelos Pantouvakis

Volume 20 number 2
Coping with confusion: The case of the Dutch mobile phone market
Hans Kasper, Josée Bloemer and Paul H. Driessen

Outstanding reviewer

Brian Imrie


Qualitative Research in Organizations and Management

Winner

Volume 5 number 1
Managerial narratives: a critical dialogical approach to managerial identity
Steve McKenna

Highly commended

Volume 5 number 1
The diary project: revealing the gendered organisation
Penelope J. Plowman

Volume 5 number 2
Advancing a pragmatist epistemology in organisational research
Diane Ruwhiu and Malcolm Cone


Strategic Outsourcing


Supply Chain Management

Winner

Volume 15 number 4
Overseas sourcing decisions – the total cost of sourcing from China
K.W. Platts and N. Song

Highly commended

Volume 15 number 2
Inter-organizational governance, learning and performance in supply chains
Miguel Hernández-Espallardo, Augusto Rodríguez-Orejuela and Manuel Sánchez-Pérez

Volume 15 number 1
Teleological approaches in supply chain management: illustrations
Göran Svensson

Volume 15 number 6
Collaborative supply chain practices and performance: exploring the key role of information quality
Frank Wiengarten, Paul Humphreys, Guangming Cao, Brian Fynes and Alan McKittrick


The TQM Journal

Winner

Volume 22 number 2
Integrated lean TQM model for global sustainability and competitiveness
Samuel K.M. Ho

Highly commended

Volume 22 number 4
Systems thinking in quality management
Tito Conti

Volume 22 number 5
The structural relationships between TQM factors and organizational performance
Christos V. Fotopoulos and Evangelos L. Psomas

Volume 22 number 2
A study into the effectiveness of quality management training: A focus on tools and critical success factors
Ben Clegg, Chris Rees, Mike Titchen

Outstanding reviewers

Professor Kongkiti Phusavat
Professor Tauno Kekale


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