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Awards for Excellence - 2010

Outstanding Papers - Operations, Logistics & Quality


Award journal index



Asia-Pacific Journal of Business Administration

Winner

Volume 1 number 1
To buy or not to buy a "counterfeit" Ralph Lauren polo shirt: The role of lawfulness and legality toward purchasing counterfeits
Ian Phau, Marishka Sequeira and Steve Dix

Highly commended

Volume 1 number 2
Pay for performance in China's non-public sector enterprises
Qi Wei and Chris Rowley

Outstanding reviewer

Dr Donald Ross


Baltic Journal of Management

Winner

Volume 4 number 3
Organizational commitment during organizational changes: A longitudinal case study on acquired key employees
Mélanie Raukko

Highly commended

Volume 4 number 2
Is the standardization of human resource practices perceived as fair across national cultures? The cases of China, Lithuania, and Norway
Randi Lunnan and Laura Elizabeth Mercer Traavik

Volume 4 number 2
Limiting the brain drain: Determinants of employee organizational attachment in Lithuania
Roman Gaiduk, Julija Gaiduk and Dail Fields

Volume 4 number 2
The inward-outward dynamics in the internationalisation of Baltic banks
Tõnu Roolaht and Urmas Varblane

Outstanding reviewers

Dr Philip G Benson
Dr Randi Lunnan


EuroMed Journal of Business

Winner

Volume 4 number 2
Knowledge flows in international business: a JIBS citation analysis
Orly Yeheskel and Oded Shenkar


Industrial Management & Data Systems

Winner

Volume 109 number 5
The value of B2B relationships
Irene Gil-Saura, Marta Frasquet-Deltoro and Amparo Cervera-Taulet

Highly commended

Volume 109 number 3
Extracting appropriate scope for information systems: a case study
Erkki K. Laitinen, Aapo Länsiluoto and Iiris Rautiainen

Outstanding reviewer

Dr Kenneth Green Jr.


International Journal of Logistics Management

Winner

Volume 20 number 1
Coordinating material and information flows with supply chain planning
Riikka Kaipia

Highly commended

Volume 20 number 2
Organizational alignment and supply chain governance structure: Introduction and construct validation
Bryan Ashenbaum, Arnold Maltz, Lisa Ellram and Mark A. Barratt

Volume 20 number 2
Supply chain security culture: measure development and validation
Zachary Williams, Nicole Ponder and Chad W. Autry

Outstanding reviewer

Professor Scott B Keller


International Journal of Managing Projects in Business

Winner

Volume 2 number 2
Comparing the leadership styles of functional and project managers
J. Rodney Turner, Ralf Müller and Vic Dulewicz

Highly commended

Volume 2 number 1
Cultural differences in decision making in project teams
Ralf Müller, Konrad Spang and Sinan Ozcan

Volume 2 number 1
Risk management applied to projects, programs, and portfolios
Hynuk Sanchez, Benoit Robert, Mario Bourgault and Robert Pellerin

Outstanding reviewer

Dr Damian Hodgeson


International Journal of Operations & Production Management

Winner

Volume 29 number 1
ERP implementation at SMEs: analysis of five Canadian cases
Brent Snider, Giovani J.C. da Silveira and Jaydeep Balakrishnan

Highly commended

Volume 29 number 8
The effects of service failures and recovery on customer loyalty in e-services: An empirical investigation
Rui Sousa and Christopher A. Voss

Volume 29 number 3
Lean manufacturing, non-financial performance measures, and financial performance
Rosemary R. Fullerton and William F. Wempe

Volume 29 number 4
Aligning competitive priorities in the supply chain: the role of interactions with suppliers
Stephan Vachon, Alain Halley and Martin Beaulie

Outstanding reviewer

Dr Mohan V Tatikonda


International Journal of Quality & Reliability Management

Winner

Volume 26 number 6
Continuous improvement: role of organisational learning mechanisms
Judy Oliver

Highly commended

Volume 26 number 1
Optimal economic solution for a normal sampling intervals method in quality control
J. Rodrigues Dias

Volume 26 number 1
Impact of TQM on company's performance
Vinod Kumar, Franck Choisne, Danuta de Grosbois and Uma Kumar


International Journal of Quality and Service Sciences

Winner

Volume 1 number 2
A review of twenty years of SERVQUAL research
Riadh Ladhari

Highly commended

Volume 1 number 3
Quality management systems and value creation
Åsa Rönnbäck, Lars Witell and Bo Enquist

Volume 1 number 3
Creating value in multiple cooperative relationships
Adelaide Ippolito

Volume 1 number 3
The board's role in sustaining major organizational change: An empirical analysis of three change programs
Sverker Alänge and Annika Steiber

Outstanding reviewer

Professor Jens Jorn Dahlgaard


International Journal of Retail & Distribution Management

Winner

Volume 37 number 1
Are lifestyle centres unique? Consumers' perceptions across locations
Ruoh-Nan Yan and Molly Eckman

Highly commended

Volume 37 number 7
Retail centres: it's time to make them convenient
Vaughan Reimers and Valerie Clulow


Journal of Advances in Management Research

Winner

Volume 6 number 2
Environmentally responsive supply chains: Learnings from the Indian auto sector
Apratul Chandra Shukla, S.G. Deshmukh and Arun Kanda

Highly commended

Volume 6 number 1
Cluster-based diffusion: aggregate and disaggregate level modeling
Yogendra Kumar, Runa Sarkar and Sanjeev Swami

Volume 6 number 2
Management of technology in Thai automotive parts companies
Chan-orn Bongsebandhu-phubhakdi, Tomoko Saiki and Hiroshi Osada


Journal of Enterprise Information Management

Winner

Volume 22 number 5
Sustainability - a new dimension in information systems evaluation
Wojciech Piotrowicz and Richard Cuthbertson

Highly commended

Volume 22 number 3
The impact of ICT-enabled offshoring announcements on share prices
Elizabeth Daniel, Devendra Kodwani and Sanjukta Datta

Volume 22 number 6
What determines user satisfaction in ERP projects: benefits, barriers or risks?
Ömür Y. Saatçıoğlu

Volume 22 number 4
Impact of government export assistance on internationalization of SMEs from developing nations
A.K. Shamsuddoha, M. Yunus Ali and Nelson Oly Ndubisi


Journal of Manufacturing Technology Management

Dr Theo Williamson Award
Named after Dr Theo Williamson, who died in May 1992. He was Director of R&D at Molins plc and subsequently became Group Director at Rank Xerox. He was one of the great engineering innovators of his time and is probably best known for his work in developing System 24, acknowledged by the US Patent Office as the world’s first integrated flexible manufacturing system.

Winner

Volume 20 number 5
Evaluation of customer satisfaction for PSS design
Koji Kimita, Yoshiki Shimomura and Tamio Arai

Highly commended

Volume 20 number 2
Weak links in the supply chain: measuring fragility and sustainability
Peter W. Stonebraker, Joel Goldhar and George Nassos

Volume 20 number 5
Product design for product/service systems: Design experiences from Swedish industry
Erik Sundin, Mattias Lindahl and Winifred Ijomah

Volume 20 number 7
An empirical study of green supply chain management practices amongst UK manufacturers
Diane Holt and Abby Ghobadian

Outstanding reviewer

Dr Doug Love


Journal of Quality in Maintenance Engineering

Winner

Volume 15 number 4
Multiobjective optimization in an unreliable failure-prone manufacturing system
Jean-François Boulet, Ali Gharbi and Jean-Pierre Kenné

Highly commended

Volume 15 number 4
Optimization of imperfect maintenance based on fuzzy logic for a single-stage single-product production system
Sophie Hennequin, Gabriel Arango and Nidhal Rezg

Volume 15 number 2
Agent-based monitoring using case-based reasoning for experience reuse and improved quality
Erik Olsson and Peter Funk

Volume 15 number 2
Development of ICT-based maintenance support services
Ramin Karim, Peter Söderholm and Olov Candell


Journal of Service Management

Winner

Volume 20 number 3
Why service recovery fails: Tensions among customer, employee, and process perspectives
Stefan Michel, David Bowen and Robert Johnston

Highly commended

Volume 20 number 2
Innovation in services: present findings, and future pathways
Henning Droege, Dagmar Hildebrand and Miguel A. Heras Forcada

Volume 20 number 1
Determinants of customer-oriented behaviour in a health care context
Panisa Lanjananda and Paul G. Patterson

Volume 20 number 1
Monitoring value-in-use of e-service
Kristina Heinonen and Tore Strandvik

Outstanding reviewer

Professor Jochen Wirtz


Journal of Technology Management in China

Winner

Volume 4 number 1
China: technology development and management in the context of economic reform and opening
Huijiong Wang and Yan Hong

Highly commended

Volume 4 number 2
Landscapes and watersheds? China and the current economic context
John Wilson

Volume 4 number 2
The evolution of the Chinese online gaming industry
Nir Kshetri

Outstanding reviewers

Dr Wenxiang Sun
Dr Charlene Xie


Managing Service Quality

Winner

Volume 19 number 1
Joy and disappointment in the hotel experience: managing relationship segments
Michael D. Johnson, Line Lervik Olsen and Tor Wallin Andreassen

Highly commended

Volume 19 number 6
Is C-OAR-SE best for internet retailing service quality?
Julie E. Francis

Volume 19 number 3
Service innovation and electronic word-of-mouth: is it worth listening to?
Tor W. Andreassen and Sandra Streukens

Volume 19 number 6
Handling customer complaints effectively: A comparison of the value maps of female and male complainants
Thorsten Gruber, Isabelle Szmigin, and Roediger Voss

Outstanding reviewers

Ms Shirley-Ann Hazlett
Dr Amy Wong


Qualitative Research in Organizations and Management

Winner

Volume 4 number 1
Career stories of women professional accountants: Examining the personal narratives of career using Simone de Beauvoir's feminist existentialist philosophy as a theoretical framework
Peggy Wallace

Highly commended

Volume 4 number 3
Discourses of change: policing, sexuality, and organizational culture
Andrea P. Lewis


Strategic Outsourcing

Winner

Volume 2 number 3
How interpersonal conflicts influence IS-sourcing decisions
Frank Ulbrich

Highly commended

Volume 2 number 3
Managing change in IT outsourcing arrangements: An offshore service provider perspective on adaptability
Albert Plugge and Marijn Janssen

Volume 2 number 2
Changes in IT sourcing arrangements: An interpretive field study of technical and institutional influences
Bandula Jayatilaka and Rudy Hirschheim

Volume 2 number 2
Beyond job losses: The net effects of offshoring and inshoring on employment in the Danish economy
Peter D.

Outstanding reviewers

Professor Kevin C Desouza
Professor Jan de Vries


Supply Chain Management

Winner

Volume 14 number 3
Addressing sustainable development through public procurement: the case of local government
Lutz Preuss

Highly commended

Volume 14 number 5
Demand management in fresh food value chains: a framework for analysis and improvement
David H. Taylor and Andrew Fearne

Volume 14 number 3
Fudging the supply chain to hit the number: five common practices that sacrifice the supply chain and what financial analysts should ask about them
Janet Godsell and Remko van Hoek

Volume 14 number 5
Is the offshore outsourcing landscape for US manufacturers migrating away from China?
Sameer Kumar, Jennifer Medina and Mark T. Nelson

Outstanding reviewer

Dr Chris Ellegaard


The TQM Journal

Winner

Volume 21 number 4
Using critical incident technique (CIT) to capture the voice of the student
Jacqueline A. Douglas, Robert McClelland, John Davies and Lyn Sudbury

Highly commended

Volume 21 number 5
Improve constantly and forever: The influence of W. Edwards Deming into the twenty-first century
Stephen B. Knouse, Paula P. Carson, Kerry D. Carson and Ronald B. Heady

Volume 21 number 2
Exploring process management: are there any widespread models and definitions?
Klara Palmberg

Volume 21 number 6
A proposed framework for combining ISO 9001 quality system and quality function deployment
Paulo A. Cauchick Miguel and José Celso Sobreiro Dias

Outstanding reviewers

Dr Arash Shahin
Balvir Talwar


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