Awards for Excellence - 2014

Outstanding Papers - Marketing

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Arts Marketing: An International Journal

Winner

Volume 3 number 1
A big part of my life: a qualitative study of the impact of theatre
Ben Walmsley

Highly commended

Volume 3 number 1
Listening to live jazz: an individual or social act?
Stephanie E. Pitts, Karen Burland

Volume 3 number 1
The art machine: dynamics of a value generating mechanism for contemporary art
Victoria L. Rodner, Elaine Thomson

Volume 3 number 2
Why producers of music use discourses of consumption (and why we shouldn't think that makes them prosumers)
Robert Cluley

Outstanding reviewer

Dr Ian Ronald Fillis

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Asia Pacific Journal of Marketing and Logistics

Winner

Volume 25 number 4
Consideration set size, variety seeking and the satisfaction-repurchase loyalty relationship at a product category level
Ho Huy Tuu, Svein Ottar Olsen

Outstanding reviewers

Professor Mamoun Akroush
Professor Foo Yin Fah

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Corporate Communications: An International Journal

Winner

Volume 18 number 2
Transcending transmission: Towards a constitutive perspective on CSR communication
Dennis Schoeneborn, Hannah Trittin

Highly commended

Volume 18 number 1
Business writing on the go: How executives manage impressions through e-mail communication in everyday work life
André H. Caron, Jennie M. Hwang, Boris H.J.M. Brummans, Letizia Caronia

Volume 18 number 1
Things can get worse: How mismanagement of a crisis response strategy can cause a secondary or double crisis: the example of the AWB corporate scandal
Sasha Karl Grebe

Outstanding reviewer

Professor Ur

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International Journal of Bank Marketing

Winner

Volume 31 number 3
A relational classification of online banking customers
Lova Rajaobelina, Isabelle Brun, Elissar Toufaily

Highly commended

Volume 31 number 4
The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry
Volker Seiler, Markus Rudolf, Tim Krume

Outstanding reviewer

Dr Tommi Laukkanen

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International Journal of Pharmaceutical and Healthcare Marketing

Winner

Volume 7 number 2
Originator and generic medicine: pricing and market share
Eon van der Merwe Smit, Jhandr

Highly commended

Volume 7 number 3
Pharmaceutical advertising practitioners' approach to trust and emotion
Jennifer Ball, Michael Mackert

Volume 7 number 4
Resell versus direct models in brand drug distribution
Kathleen Iacocca, Yao Zhao, Adam Fein

Outstanding reviewer

Dr Rian Beise-Zee

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International Journal of Retail & Distribution Management

Winner

Volume 41 number 3
Trust in customer-salesperson relationship in China's retail sector
Sherriff Twing-Kwong, Luk Gerald Albaum, Lorna Fullgrabe

Highly commended

Volume 41 number 2
How do franchisor policies and industry attractiveness impact franchise timing?: Evidence from entrepreneur's top 500 franchisors
Seng-Su Tsang, Carol A. Finnegan

Volume 41 number 6
Utilising product knowledge: Competitive advantage for specialist independent grocery retailers
Donna McGuinness, Karise Hutchinson

Volume 41 number 8
Retail logistics service quality: a cross-cultural survey on customer perceptions
Rym Bouzaabia, Olfa Bouzaabia, Alexandru Capatina

Outstanding reviewers

Karinna Nobbs
Professor Hamida Skandrani

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Journal of Business & Industrial Marketing

Winner

Volume 28 number 5
Green marketing in B2B organisations: an empirical analysis from the natural-resource-based view of the firm
Elena Fraj, Eva Mart

Highly commended

Volume 28 number 5
How to not only survive but thrive during recession: a multi-wave, discovery-oriented study
David Nickell, Minna Rollins, Karl Hellman

Volume 28 number 8
Value in professional service relationships
Susan M.B. Schertzer, Clinton B. Schertzer, F. Robert Dwyer

Outstanding reviewers

Dr Pedro Canales
Professor Cristian Chelariu

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Journal of Historical Research in Marketing

Winner

Volume 5 number 4
Realizing marketplace opportunity: How research on the black consumer market influenced mainstream marketers, 1920-1970
Judy Foster Davis

Highly commended

Volume 5 number 1
Persuasion, patriotism and PR: US advertising in the Second World War
Inger L. Stole

Volume 5 number 3
A dozen ideas to the minute: Advertising women, advertising to women
Jennifer Scanlon

Volume 5 number 3
Beyond caste-typing""?: Caroline Robinson Jones, advertising pioneer and trailblazer"
Judy Foster Davis

Outstanding reviewers

Dr Andrew Pressey
Dr Pauline MacLaran

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Journal of Islamic Marketing

Winner

Volume 4 number 3
Giving behaviors in Indonesia: motives and marketing implications for Islamic charities
Rahmatina Awaliah Kasri

Highly commended

Volume 4 number 1
Communicating social and religious values through visual arts in the aftermath of a revolution: Historical and contemporary analogies
Sara Hamed, Noha El-Bassiouny

Volume 4 number 3
Principles in halal purchasing
Marco Tieman, Maznah Che Ghazali

Volume 4 number 3
Parsing religiosity, guilt and materialism on consumer ethics
Abou Bakar, Richard Lee, Noor Hazarina Hashim

Outstanding reviewers

Assistant Professor Mohammed Abdur Razzaque
Marco Tieman

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Journal of Research in Marketing and Entrepreneurship

Winner

Volume 15 number 1
Entrepreneurial education: meeting needs better
Andrew McAuley

Highly commended

Volume 15 number 2
Increasing customer satisfaction in the new venture context
Brian Nagy, K Kacmar

Outstanding reviewers

Dr Ian Ronald Fillis
Dr Nicole Gross

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Journal of Services Marketing

Winner

Volume 27 number 3
Developing an integrated vision of customer value
Silvia Martelo Landroguez, Carmen Barroso Castro, Gabriel Cepeda-Carri

Highly commended

Volume 27 number 1
Adopting self-service technology to do more with less
Toni Hilton, Tim Hughes, Ed Little, Ebi Marandi

Volume 27 number 1
Modelling trust in service relationships: a transnational perspective
Harjit Sekhon, Sanjit Roy, Gurvinder Shergill, Adrian Pritchard

Volume 27 number 6
The case of Amazon.com: towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Philipp Klaus

Outstanding reviewers

Dr Jeremy J Sierra
Dr John Hansen

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Journal of Social Marketing

Winner

Volume 3 number 2
Homo economicus and social marketing: questioning traditional models of behavior
Hamilton Coimbra Carvalho, Jos

Highly commended

Volume 3 number 1
Teens' blog accounts of the role of adults in youth alcohol consumption
Simone Pettigrew, Melanie Pescud, Wade Jarvis, Dave Webb

Volume 3 number 1
Perceived risk mediates the impact of mood on the effectiveness of health PSAs: Implications for public health marketing
Sela Sar, George Anghelcev

Volume 3 number 3
Beyond persuasion: a cultural perspective of behaviour
Fiona Spotswood, Alan Tapp

Outstanding reviewers

Dr Linda Brennan
Dr Stephan Dahl

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Marketing Intelligence & Planning

Winner

Volume 31 number 1
The ways companies really answer consumer complaints
Arnaldo L. Ryngelblum, Nadia W.H. Vianna, Celso A. Rimoli

Highly commended

Volume 31 number 5
Building a unique online corporate identity
Zulhamri Abdullah, Shahrina Md Nordin, Yuhanis Abdul Aziz

Volume 31 number 6
Customer relationship management: the evolving role of customer data
Hannu Saarij

Volume 31 number 7
The key dimensions of luxury from a UK consumers' perspective
Keith Walley, Paul Custance, Paul Copley, Sue Perry

Outstanding reviewers

Dr Dilani Jayawarna
Lesley Ledden

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